The Canadian Transportation Agency aims to be a modern, responsive organization that contributes to the effectiveness of the Canadian transportation system within a rapidly changing environment.

The Agency believes that much has been achieved in the past several years to improve the travel experience for Canadians with disabilities. The many collaborative efforts between the Agency, the industry and the community of persons with disabilities have produced concrete results.

In keeping with its collaborative approach, the Agency's codes of practice have been developed in consultation with the community of persons with disabilities and transportation service providers.

There are presently five voluntary codes of practice and four guides in place.

• Code of Practice: Passenger Terminal Accessibility

  • Guide to Passenger Terminal Accessibility

• Code of Practice: Removing Communication Barriers for Travellers with Disabilities

  • Guide to Removing Communication Barriers for Travellers with Disabilities

• Code of Practice: Aircraft Accessibility for Persons with Disabilities (fixed-wing aircraft with 30 or more passenger seats)

  • Implementation Guide Regarding Space For Service Dogs Onboard Large Aircraft

  • Implementation Guide Regarding Tactile Row Markers Onboard Large Aircraft

• Code of Practice: Passenger Rail Car Accessibility and Terms and Conditions of Carriage by Rail of Persons with Disabilities

• Code of Practice: Ferry Accessibility for Persons with Disabilities