The Canadian Transportation Agency issues licences and charter permits to Canadian and foreign air carriers offering publicly available services in Canada and enforces licensing requirements. It helps in the negotiation and implementation of international air agreements, and administers international air tariffs.

The Agency also helps to protect the interests of the travelling public, shippers and Canadian air carriers by ensuring that fares, rates, charges, and terms and conditions of carriage are consistent with Canadian legislation and regulations. As part of its consumer protection role, the Agency deals with complaints about air travel.

• Complaints
• Resolving
  Disputes
• Publications
• FAQs
• Links

• The Agency's Role in Canada's Air Transportation System
• General Consumer Information
• Appeals to NAV Canada Charges
• Canada's Air Transport Agreements
• Charter Permit for Non-Scheduled International Air Services
• Enforcement
• Licensing for Publicly Available Air Services
• Domestic or International Tariffs Sample Documents
• Sample Service Schedule And Supporting Tariff Documents
• Backgrounder: Dispute Resolution for Air Travellers