Canadian Transportation Agency Symbol of the Government of Canada

Agency Update

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January 25, 2012

On November 22, 2011, Air Canada submitted to the Canadian Transportation Agency revisions to its international tariffs which were to become effective on January 10, 2012. These revisions reflect that Air Canada will no longer transport non-human primates for research. Before coming into effect, the Agency received a complaint that Air Canada’s proposed tariff revisions are unjust, unreasonable or unduly discriminatory as per the Canada Transportation Act and the Air Transportation Regulations.

Therefore, while the Agency investigates this complaint through a file hearing, the Agency has suspended Air Canada’s proposed tariff revisions.

The Agency will now commence its formal adjudicative process. In the course of this process, the Agency will carefully assess relevant facts and circumstances, by way of written submissions, weigh the various factors and make a decision based on law, rules of natural justice and evidence presented by the parties involved in the case.

The Canadian Transportation Agency General Rules set out the process for persons who have an interest in the complaint to participate in the proceeding.

Any submissions from interested persons must be filed with the Agency by February 24, 2012, at the following co-ordinates. Furthermore, any other correspondence with respect to this matter should be sent to the Secretary.

Canadian Transportation Agency
Ottawa, Ontario
K1A ON9
Attention: Secretary
Facsimile: 819-953-5253

If you have questions related to this specific process, please contact Mike Redmond at mike.redmond@otc-cta.gc.ca. For more information about the Agency and its dispute resolution process, visit the Agency’s Web site or contact the Agency at info@otc-cta.gc.ca or 1-888-222-2592 or 1-800-669-5575 (TTY).