Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Date
Showing 1-4 of 4 decisions.
Summary
[1] Alexandre Dumas filed an application with the Canadian Transportation Agency (Agency) regarding Sky Jet’s refusal to transport him.
[2] Mr. Dumas seeks compensation for damages in the amount of CAD 150,000.
[3] In this decision, the Agency will address the following...
LET-AT-A-49-2023 | Letter Decision | 2023-12-19
[1] Kathy Elder, who has post-traumatic trigeminal neuropathy and complex regional pain syndrome, filed an application with the Canadian Transportation Agency (Agency) against Swoop alleging that she faced a barrier to her mobility when Swoop refused to transport her for medical reasons on her...
161-AT-A-2023 | Decision | 2023-12-18
Summary
[1] Hunter Troup filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s refusal to accept her dog for travel between Canada and Cuba.
[2] Ms. Troup states that she needed to travel to Cuba in July 2019 and called Air Canada’s...
160-AT-A-2023 | Decision | 2023-12-12
Summary
[1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her disability-related needs by not accepting her dog as planned on her scheduled flight on August 21, 2019. Ms. Smiley asserted...
LET-AT-A-47-2023 | Letter Decision | 2023-12-12