Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Date
Showing 1-2 of 2 decisions.
[1] On January 4, 2020, the applicants travelled from Mexico City, Mexico, to Vancouver, Canada, with the respondent. Upon the applicants’ arrival in Vancouver, the checked baggage of Silva Judge was not delivered to them. They reported the baggage missing and provided their contact...
19-C-A-2023 | Decision | 2023-02-14
Summary
[1] Kandi Smiley filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to accommodate her dog as planned on her scheduled flight.
[2] Ms. Smiley seeks training for Air Canada employees and monetary compensation for...
LET-AT-A-6-2023 | Letter Decision | 2023-02-14