D. Getting there

1. Announcements

Once you've settled into your space, take a moment to find a briefing card with safety information. Most transportation companies will provide a safety demonstration before departure. Anyone with a disability can request a personal safety briefing. It's a good idea to do this when you make your reservation. You can also ask that the employees keep you informed about announcements regarding weather, delays, baggage retrieval, and connections.

2. Meals or snacks

The on-board crew can offer limited help with meals or snacks. They can describe the choice of food and how it is laid out on a tray, pour salad dressing and other liquids, open packages and cut food.

3. Washrooms

All washrooms are expected to be accessible for travellers with disabilities, with grab bars, call buttons and other amenities. Not all washrooms have enough room for persons using their own wheelchairs. Some washrooms can accommodate on-board wheelchairs while others cannot and it may be necessary to pivot on your own using the grab bars. Ask ahead of time what kind of washroom you will find on board.

4. Medical equipment

If you travel with medical equipment such as respirators or ventilators with power supplies, ask your transportation company what its policies are as there may be restrictions.

You may be able to bring personal oxygen equipment on board, such as a portable oxygen concentrator or oxygen cylinder. Some companies may provide a personal oxygen supply while you travel. Ask ahead of time about the charges and conditions that may apply to your requested service.

5. Mobility aids

All rail passenger trains should be equipped with at least one on-board wheelchair that can access all the cars on the train. As well, all passenger trains should offer at least one wheelchair tie-down in a coach car with a wheelchair-accessible washroom.

Rail cars and ferries often have lounges and cafeterias where you can relax and dine. You can expect to find at least one table accessible to persons using a wheelchair. You may have to use an on-board wheelchair if space is limited.

6. Sleeping accommodation

Overnight trains and ferries offer accommodations for travellers who use wheelchairs. The rooms usually include a washroom big enough for a wheelchair to get in and out easily.