VII. Useful information sources
Table of Contents
Canadian Transportation Agency: offers a substantial amount of information for travellers with disabilities.
Canadian Transportation Agency
Ottawa, ON K1A 0N9
- Telephone:
- 1-888-222-2592
- TTY:
- 1-800-669-5575
- Facsimile:
- 819-997-6727
- E-mail:
- info@otc-cta.gc.ca
- Web site:
- www.cta.gc.ca
Transport Canada: administers the Bus Code of Practice, develops and implements government policies on accessible transportation, and researches accessibility issues.
Transport Canada
330 Sparks Street
Ottawa, ON K1A 0N5
- Telephone:
- 613-990-2309
- TTY:
- 1-888-675-6863
- Facsimile:
- 613-954-4731 / 613-998-8620
E-mail: Questions@tc.gc.ca - Web site:
- www.tc.gc.ca
Transport Canada also provides a centralized source for information about accessible travel through a separate Web site called "Access to Travel."
Web site: www.accesstotravel.gc.ca
Office for Disability Issues: promotes the full participation of Canadians with disabilities in learning, work and community life.
Office for Disability Issues
105 Hôtel de Ville, 1st Floor
Gatineau, QC K1A 0J9
- Telephone:
- 1-800-O-Canada (800-622-6232)
- TTY:
- 1-800-465-7735
- Facsimile:
- 819-953-4797
- Web site:
- www.hrsdc.gc.ca
To navigate to Office for Disability Issues: select on the far left hand vertical menu "Policies and Programs," then select from the list "Disability Issues."
Canadian Air Transport Security Authority: has information about accessibility issues at airport security checkpoints.
Canadian Air Transport Security Authority
99 Bank Street, 13th Floor
Ottawa, ON K1P 6B9
- Telephone:
- 1-888-294-2202
- TTY:
- 613-949-5534
- Facsimile:
- 613-990-1295
- Web site:
- www.catsa.gc.ca
Canadian Border Services Agency: has information about crossing the borders.
Canada Border Services Agency
Ottawa, ON K1A 0L8
- Telephone:
- English 1-800-461-9999 / French 1-800-959-2036
- TTY:
- 1-866-335-3237
- E-mail:
- CBSA-ASFC@canada.gc.ca
- Web site:
- www.cbsa.gc.ca
Foreign Affairs and International Trade Canada: has information about travelling in another country.
Foreign Affairs and International Trade Canada
Enquiries Service (BCI)
125 Sussex Drive
Ottawa, ON K1A 0G2
- Telephone:
- 1-800-267-8376 / 613-944-4000
- TTY:
- 613-944-9136
- Facsimile:
- 613-996-9709
- Web site:
- www.international.gc.ca
Canadian Food Inspection Agency: has information about requirements for animals in foreign countries.
Canadian Food Inspection Agency
Animal Health and Production Division
59 Camelot Drive
Ottawa, ON K1A 0Y9
- Telephone:
- 613-225-2342
- TTY:
- 1-800-465-7735
- Facsimile:
- 613-228-6631
- Web site:
- www.inspection.gc.ca
Government of Canada: has general information about all government services including passports.
Service Canada
Ottawa, ON K1A 0J9
ATTN: Canada Site c/o Canada Enquiry Centre
- Telephone:
- 1-800-O-Canada (800-622-6232)
- TTY:
- 1-800-926-9105
- Facsimile:
- 613-941-1827
- Web site:
- www.gc.ca
