Accessibility of ferries

About accessibility standards

The Agency sets out expectations for the accessibility of federal transportation.

Our Codes of Practice set out standards for a minimum level of accessibility for persons with disabilities. They're developed in consultation with transportation service providers and the community of persons with disabilities (including our Accessibility Advisory Committee).

We monitor compliance to ensure codes are effective in removing undue obstacles.

Standards for ferries

StandardsThese standards apply to…Help with implementation

Ferry Accessibility for Persons with Disabilities (Ferry Code)

Companies operating passenger ferries that:

  • weigh 1,000+ gross tonnes; and
  • travel between provinces or territories, or between Canada and the United States.

Some examples include:

Carriage of mobility aids

Principles of universal design


Other standards that apply to ferries

StandardsHelp with implementation

Personnel Training for the Assistance of Persons with Disabilities Regulations

Training videos

Removing Communication Barriers for Travellers with Disabilities (Communication Code)

Automated self-service kiosks

There are also standards for the accessibility of ferry terminals.

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