Going forward: Launch of the 2014-2017 Strategic Plan

The Agency's new 2014-2017 Strategic Plan provides a roadmap to ensure we will continue to deliver streamlined, seamless interactions for clients and respond nimbly to shifting priorities.

The Agency will focus on 3 strategic priorities:

  1. Service excellence
  2. Regulatory effectiveness
  3. High performing organization

With this bold plan, the Agency will break new ground by adopting innovative technologies to support our work, transforming our business processes, improving our services and ensuring that our regulations are relevant and streamlined.

To find our more, see the 2014-2017 Strategic Plan.

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