Update on the Canadian Transportation Agency's inquiry into Air Transat tarmac delays

September 14, 2017 – Gatineau, QC – Canadian Transportation Agency

On August 30 and 31, 2017, the Canadian Transportation Agency (CTA) held an oral hearing as part of its inquiry into the tarmac delays experienced by passengers of Air Transat Flight Nos. 157 and 507 on July 31, 2017.

The CTA will now allow the following written submissions to be made:

  • The Ottawa International Airport Authority, Aircraft Service International Group, First Air Operations, Canadian Union of Public Employees and Air Line Pilots Association have five business days, or until 5:00 p.m. Gatineau local time on September 19, 2017, to submit a position statement, if they wish.
  • Air Transat will then have 10 business days, or until 5:00 p.m. Gatineau local time on October 3, 2017, to submit its final argument regarding the two issues being considered in this proceeding:
    • Did Air Transat properly apply its tariff during these incidents; and
    • Are Air Transat's applicable tariff provisions reasonable.
  • The passenger complainants will then have five business days, or until 5:00 p.m. Gatineau local time on October 11, 2017, to submit their final argument in reply, if they wish. 

Following this, pleadings will be closed and the Panel will commence its deliberations. The CTA expects to issue a written decision later this fall.

Responses to undertakings made by the Ottawa International Airport Authority and First Air Operations are available online. Responses submitted by all parties throughout the proceedings will be posted as they are available.

About the Agency

The Canadian Transportation Agency is an independent, quasi-judicial tribunal and regulator with the powers of a superior court. The CTA has three core mandates: helping to keep the national transportation system running efficiently and smoothly, protecting the fundamental right of persons with disabilities to accessible transportation services, and providing consumer protection for air passengers. To help advance these mandates, the CTA makes ground rules that establish the rights and responsibilities of transportation service providers and users and level the playing field among competitors, resolves disputes using a range of tools from facilitation and mediation to arbitration and adjudication, and ensures that transportation providers and users are aware of their rights and responsibilities and how the CTA can help them.



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