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INTRODUCTION  Dr. Rima Azar filed a complaint against Air Canada with the Canadian Transportation Agency (Agency) respecting damages incurred due to baggage delay, certain portions of Rules 60 and 89 (Part 1)(E)(1)(a) of Air Canada’s International Passenger Rules and Fares Tariff No. AC-2, NTA(A...
264-C-A-2013 | Decision | 2013-07-10