Decisions and determinations
Ruling type
Showing 1-10 of 15661 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc pursuant to subsection 172(1) of the CTA, with respect to Royal Air Maroc’s alleged failure to provide her with wheelchair assistance.
[2] On February 21, 2020, the Agency issued...
21-AT-A-2021 | Decision | 2021-03-23
SUMMARY
[1] On September 11, 2020, WestJet filed with the Canadian Transportation Agency (Agency) an appeal of the increase, effective September 1, 2020, in NAV CANADA’s customer service charge rates (revised charges). The appeal is pursuant to subsection 42(1) of the...
4-A-2021 | Decision | 2021-01-12
SUMMARY
[1] Under the Act, the Minister of Public Safety and Emergency Preparedness (Minister) may issue a coasting trade licence authorizing a foreign ship or a non-duty paid ship to conduct a commercial activity in Canadian waters for a maximum period of 12 months. Before the licence can be...
72-W-2020 | Decision | 2020-07-24
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent, regarding the schedule changes made by the respondent to their flights departing from Calgary, Alberta, to Kahului/Maui, Hawaii, USA, via Vancouver, British Columbia, and...
61-C-A-2020 | Decision | 2020-07-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent after missing their connecting flight from Mexico City, Mexico, to Lima, Peru, on March 14, 2019.
[2] The applicants are seeking compensation that can be broken down as...
56-C-A-2020 | Decision | 2020-07-10
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Delta, in which the applicant seeks compensation for damage to two pieces of checked baggage and the alleged theft of several items from that baggage. The applicant claims compensation in the...
36-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a schedule irregularity when their direct flight from Calgary, Alberta, to Fort Lauderdale, Florida, on March 16, 2019, was cancelled due to the grounding of the...
26-C-A-2020 | Decision | 2020-05-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Flair concerning the carry-on baggage fees that the carrier charged at the gate.
[2] The applicants dispute the CAD 336 that they were charged for their four pieces of carry‑on baggage. The...
15-C-A-2020 | Decision | 2020-02-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding travel delays that they experienced as a result of flight cancellations. Although the applicants travelled together as a group of eight, they booked their travel in three...
12-C-A-2020 | Decision | 2020-01-28
SUMMARY
[1] On September 13, 2019, IATA filed, with the Canadian Transportation Agency (Agency), an appeal of NAV CANADA’s increased charges for air navigation services based on its use of Space-Based Automatic Dependent Surveillance-Broadcast technology (SB ADS‑B) in its air traffic...
10-A-2020 | Decision | 2020-01-23