Summaries of Enforcement Actions: 2012-2013

Table of Enforcement Actions
NameContraventionPenalty
Air Canada

Date of issuance: January 17, 2013

Results of a compliance verification indicate that Air Canada is in contravention of paragraphs 135.8(1)(a), 135.8(1)(e), subsection 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to Air Canada's online booking system on the Web site aircanada.com.

Formal warning

Expedia Canada

Date of issuance: January 21, 2013

Results of a compliance verification indicate that Expedia is in contravention of paragraphs 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to Expedia's online booking system on the Web site expedia.ca.

Formal warning

First Air

Date of issuance: January 21, 2013

Results of a compliance verification indicate that First Air is in contravention of paragraphs 135.8(1)(a), 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.9 of the Air Transportation Regulations. This compliance verification relates to First Air's online

booking system on the Web site firstair.ca.

Formal warning

Canadian North Inc.

Date of issuance: January 21, 2013

Results of a compliance verification indicate that Canadian North Inc. is in contravention of paragraph 135.8(1)(d)and subsections 135.8(2)and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to Canadian North Inc.’s online booking system on the Web site canadiannorth.com.

Formal warning

Porter Airlines

Date of issuance: January 22, 2013

Results of a compliance verification indicate that Porter Airlines is in contravention of

paragraph 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to Porter Airlines' online booking engine on the Web site flyporter.com.

Formal warning

Air Transat A.T. Inc.

Date of issuance: January 22, 2013

Results of a compliance verification indicate that Air Transat is in contravention of paragraphs 135.8(1)(d), 135.8(1)(f), subsections 135.8(2), 135.8(3) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to Air Transat’s online booking system on the Web site airtransat.ca.

Formal warning

Flight Network

Date of issuance: January 22, 2013

Results of a compliance verification indicate that Flight Network is in contravention of

paragraphs 135.8(1)(a), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to Flight Network’s online booking system on the Web site flightnetwork.com.

Formal warning

RSH Travel Inc.

Date of issuance: January 23, 2013

Results of a compliance verification indicate that RSH Travel Inc., doing on business as cheapoair.ca, is in contravention of paragraphs 135.8(1)(d), 135.8(1)(e), subsections 135.8(2),135.8(3) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site cheapoair.ca.

Formal warning

British Airways Plc

Date of issuance: January 24, 2013

Results of a compliance verification indicate that British Airways Plc is in contravention of section 116.1 of the Air Transportation Regulations.

Formal warning

WestJet

Date of issuance: January 30, 2013

Results of a compliance verification indicate that WestJet is in contravention of paragraphs 135.8(1)(a), 135.8(1)(d) subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to WestJet's online booking system on the Web site westjet.com.

Formal warning

Red Label Vacations Inc.

Date of issuance: February 5, 2013

Results of a compliance verification indicate that Red Label Vacations Inc. is in contravention of paragraphs 135.8(1)(a), 135.8(1)(d), 135.8(1)(e), 135.8(1)(f), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site redtag.ca.

Formal warning

Touram Limited Partnership dba Air Canada Vacations

Date of issuance: February 6, 2013

Results of a compliance verification indicate that Touram Limited Partnership is in

contravention of paragraphs 135.8(1)(a), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site aircanadavacations.com.

Formal warning

Travel Superstore Inc.

Date of issuance: February 8, 2013

Results of a compliance verification indicate that Travel Superstore Inc. is in contravention of paragraphs 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the Web sites tripcentral.ca and exitnow.ca.

Formal warning

Iberia, Lineas Aereas de Espana, S.A

Date of issuance: February 14, 2013

As of October 25, 2012, Iberia Lineas Aereas de Espana, S.A. is in contravention of section 116.1 of the Air Transportation Regulations by selling and offering for sale an international service on its Internet site without displaying on the site the terms and conditions of carriage applicable to that air service.

Notice of violation

4358376 Canada Incdba iTravel2000

Date of issuance: February 18, 2013

Results of a compliance verification indicate that 4358376 Canada Inc. is in contravention of paragraphs 135.8(1)(a), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the business name itravel2000.com and the online booking system on the Web site www.itravel2000.com.

Formal warning

Air Creebec

Date of issuance: February 21, 2013

Results of a compliance verification indicate that Air Creebec is in contravention of paragraph 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.92 of the Air Transportation Regulations. This compliance verification relates to Air Creebec’s online booking system on the Web site www.aircreebec.ca.

Formal warning

The Flight Shops Inc.

Date of issuance: February 21, 2013

Results of a compliance verification indicate that The Flight Shops Inc., doing business as

flightcentre.ca, is in contravention of paragraphs 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.flightcentre.ca.

Formal warning

Island Express Air

Date of issuance: February 26, 2013

Results of a compliance verification indicate that Island Express Air is in contravention of

paragraphs 135.8(1)(a), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9, 135.91 and 135.92 of the Air Transportation Regulations. This compliance verification relates to the online booking system and a banner ad on the Web site www.islandexpressair.com.

Formal warning

Bar XH Air Inc.

Date of issuance: February 26, 2013

Results of a compliance verification indicate that Bar XH Air Inc., doing business as

Integra Air, is in contravention of paragraphs 135.8(1)(a), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.integraair.com.

Formal warning

Orca Airways Ltd.

Date of issuance: February 26, 2013

Results of a compliance verification indicate that Orca Airways Ltd., is in contravention of

paragraphs 135.8(1)(a), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.flyorcaair.com.

Formal warning

Hawkair Aviation Services Ltd.

Date of issuance: February 28, 2013

Results of a compliance verification indicate that Hawkair Aviation Services Ltd. is in

contravention of paragraphs 135.8(1)(a), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9, 135.91 and 135.92 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.hawkair.ca.

Formal warning

Harbour Air Ltd.

Date of issuance: March 4, 2013

Results of a compliance verification indicate that Harbour Air Ltd. is in contravention of

paragraphs 135.8(1)(a), 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.9 of the Air Transportation Regulations. This compliance verification relates to the online booking system and the fares (both confirmed fares and stand-by fares) displayed on the Web site www.harbourair.com.

Formal warning

Cheap Tickets and Travel Inc.

Date of issuance: March 6, 2013

Results of a compliance verification indicate that Cheap Tickets and Travel Inc., doing

business as cheapticketscanada.com is in contravention of paragraphs 135.8(1)(a), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.cheapticketscanada.com.

Formal warning

Pacific Coastal Airlines

Date of issuance: March 6, 2013

Results of a compliance verification indicate that Pacific Coastal Airlines is in

contravention of paragraphs 135.8(1)(a), 135.8(1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.pacific-coastal.com.

Formal warning

Northwestern Air Lease Ltd.

Date of issuance: March 6, 2013

Results of a compliance verification indicate that Northwestern Air Lease Ltd. is in

contravention of paragraphs 135.8(1)(a), 135.8(1)(d), 135.8 (1)(e), subsections 135.8(2), 135.8(3) and sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.flynwal.com.

Formal warning

Seair Seaplanes Ltd.

Date of issuance: March 12, 2013

Results of a compliance verification indicate that Seair Seaplanes Ltd. is in contravention

of paragraphs 135.8(1)(a), 135.8(1)(c), 135.8(1)(e), subsections 135.8(2), 135.8(3) and section 135.9 of the Air Transportation Regulations. This compliance verification relates to the

online booking system, "Scheduled Flight Fares and Discounted Fares" and "Super

Saver Webfares" on the Web site www.seairseaplanes.com.

Formal warning

Travelocity.com LP

Date of issuance: March 12, 2013

Results of a compliance verification indicate that Travelocity.com LP is in contravention

of paragraph 135.8(1)(d), subsections 135.8(2), 135.8(3) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking

system on the Web site Travelocity.ca.

Formal warning

Transwest Air Limited Partnership

Date of issuance: March 22, 2013

Results of a compliance verification indicate that Transwest Air Limited Partnership is in contravention of paragraph 135.8(1)(a), subsections 135.8(2), 135.8(3), sections 135.9 and 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system on the Web site www.transwestair.com.

Formal warning

Butte Travel Services Ltd.

Date of issuance: March 22, 2013

Results of a compliance verification indicate that Butte Travel Services Ltd. is in contravention of paragraphs 135.8(1)(a), 135.8(1)(b), 135.8(1)(c), and section 135.9 of the Air Transportation Regulations. This compliance verification relates to an advertisement in the 2013-02-16 edition of the Edmonton Journal, page 74.

Formal warning

Swiss International Air Lines Ltd.

Date of issuance: March 25, 2013

Results of a compliance verification indicate that Swiss International Air Lines Ltd. is in

contravention of section 116.1 of the Air Transportation Regulations.

Formal warning

Donald Vaillant (Héli Rive-Nord)

Date of issuance: November 23, 2012

It has been found that Mr. Donald Vaillant carrying on business as Héli Rive‑Nord contravened section 59 of the Canada Transportation Act in that he publicly offered for sale air taxi services on his Web site, a commercial sign at 4, rue de l’Aviation Est at the Sept‑Iles airport, and in various advertisements without holding the required licence issued by the Agency.

Formal warning
 Air Charter Scotland Limited Date of issuance: November 5, 2012

On or about November 23, 2011, Air Charter Scotland Limited operated an air service between Lutton, England, UK and Toronto, Ontario, Canada using an Embraer 135BJ Legacy type aircraft bearing registration G-CWWI, to transport freight without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

Notice of violation
Iberia, Lineas Aereas de Espana  Date of issuance: October 25, 2012

As of October 25, 2012  Lineas Aereas de Espana (Iberia) is in contravention of subsection 116.1 of the Air Transportation Regulations (ATR) by selling and offering for sale an international service on its Internet site without displaying on the site the terms and conditions of carriage applicable to that air service.

Notice of violation
Foxair Héliservice inc.  Date of issuance: October 12, 2012

It has been found that Foxair Héliservice Inc. contravened subsection 7(4) of the Air Transportation Regulations by having a comprehensive single limit liability coverage for an amount that is less than the applicable combined insurance minima determined pursuant to paragraphs 7(1)(a) and (b) of said Regulations for its Bell 206 aircraft bearing registration C‑GKTV. 

Formal warning
Parry Sound Air Service Inc.

Date of issuance: July 16, 2012

Parry Sound Air Service Inc. is in contravention of section 59 of the Canada Transportation Act in that, it is publicly offering for sale on two different Websites that are dated 2012 an air service without holding an Agency licence in respect of that service.
Formal warning
Chrono Aviation inc.  Date of issuance: September 18, 2012

It has been determined that Chrono Aviation Inc. contravened section 59 of the Canada Transportation Act in that it publicly offered for sale through its Web site charter air services without holding the required licence issued by the Agency.

Formal warning
1759206 Ontario Inc. (True North Air Service) Date of issuance: September 17, 2012 

Up to September 24, 2011, True North Air Service advertised itself as an air service on its Website, billboards in Cochrane, Ontario, promotional material distributed at trade shows, and business cards. True North Air Service contravened section 59 of the Canada Transportation Act in that, it publicly offered for sale an air service without holding an Agency licence in respect of that service.

Formal warning
 Héli Centre inc. Date of issuance: September 6, 2012

Héli Centre contravened section 59 of the Canada Transportation Act in that it publicly offered for sale, through its Web site and various promotional pamphlets, air services related to business trips and tour packages including air taxi services without holding the required licence issued by the Agency.

Formal warning
Discovery West Aviation Inc.  Date of issuance: August 16, 2012

Discovery West Aviation Inc. is in contravention of subsection 67(4) of the Canada Transportation Act by failing to provide a copy of its tariff on request. E-mail correspondence has been exchanged between Agency staff and Discovery West Aviation Inc. for a period of time and, to date Discovery West Aviation Inc. has not complied.

Formal warning
Swift Air, LLC  Date of issuance: August 13, 2012

On or about July 17, 2012, Swift Air, LLC operated an air service between Toronto, Canada and Georgetown, Guyana, with Canadian originating passengers and without authority under its Canadian Transportation Agency non-scheduled international licence. Swift Air, LLC has contravened subsection 74(2) of the Canada Transportation Act

Formal warning
Fort McMurray Airport Authority

Date of issuance: July 26, 2012

On or about July 10, 2012, at or near Fort McMurray, Alberta, Fort McMurray Airport Authority did not provide a current training program for inspection; Fort McMurray Airport Authority did not ensure that all its employees and contractors receive periodic refresher training sessions appropriate to the requirements of their function; and Fort McMurray Airport Authority did not ensure that all its employees and contractors who are required by the Personnel Training for the Assistance of Persons with Disabilities Regulations to receive training to complete their initial training within 60 days after the commencement of their duties, thereby violating sections 8, 9 and 11 of the Regulations

Formal warning
Air Liaison inc.

Date of issuance: June 8, 2012

On or about June 10, 2011, Air Liaison inc operated an air service between Baie-Comeau, Quebec and Montreal, Quebec, using a fixed-wing aircraft bearing registration C- FGOP owned and operated by Max Aviation inc, to transport passengers without holding a licence issued in respect of that service, thereby contravening paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10, in violation of paragraph 179(1) of the Canada Transportation Act, S.C.,1996, c. 10

On or about October 11, 2011, Air Liaison inc operated an air service between Quebec, Quebec; Baie-Comeau, Quebec; Wabush, Labrador; Rimouski, Quebec; Baie-Comeau, Quebec; Wabush, Labrador; Baie-Comeau, Quebec and Rimouski, Quebec, in that order, using a fixed-wing aircraft bearing registration C- FONY owned and operated by Grondair, to transport passengers without holding a licence issued in respect of that service, thereby contravening paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10, in violation of paragraph 179(1) of the Canada Transportation Act, S.C.,1996, c. 10

Notice of violation

Pegasus Elite Aviation, Inc.  Date of issuance: May 15, 2012

On or about May 20, 2011, Pegasus Elite Aviation, Inc. operated an air service between Atlanta, Georgia, USA and Providenciales and Vancouver, British Columbia, Canada using a Gulfstream IV type aircraft bearing registration N771AV, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

On or about May 21 and 22, 2011, Pegasus Elite Aviation, Inc. operated an air service between Teterboro, New Jersey, USA and Montreal, Quebec, Canada using a Gulfstream IV type aircraft bearing registration N772AV, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

On or about June 14, 2011, Pegasus Elite Aviation, Inc. operated an air service between Milan, Italy and Toronto, Ontario, Canada using a Gulfstream IV type aircraft bearing registration N771AV, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

On or about July 19 and 22, 2011, Pegasus Elite Aviation, Inc. operated an air service between Portsmouth, New Hampshire, USA and Prince Rupert and Masset, British Columbia, Canada using a Gulfstream III type aircraft bearing registration N516TR, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

On or about August 4, 2011, Pegasus Elite Aviation, Inc. operated an air service between Teterboro, New Jersey, USA and Toronto, Ontario, Canada and Ibiza, Europe using a Gulfstream III type aircraft bearing registration N516TR, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

On or about August 24 and 25, 2011, Pegasus Elite Aviation, Inc. operated an air service between Oakland, California, USA and St. Catharines, Ontario, Canada using a Gulfstream IV type aircraft bearing registration N772AV, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

On or about August 29 and 30, 2011, Pegasus Elite Aviation, Inc. operated an air service between Dublin, Ireland and London, Ontario, Canada using a Gulfstream III type aircraft bearing registration N516TR, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

On or about September 9, 2011, Pegasus Elite Aviation, Inc. operated an air service between Van Nuys, Nevada, USA and Toronto, Ontario, Canada and Anguilla, Caribbean using a Gulfstream III type aircraft bearing registration N516TR, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

Notice of violation 
Air Med International Date of issuance: May 11, 2012

On October 21, 2011 AirMed transported four passengers from Oranjestad, Aruba to Toronto, Canada, using aircraft registration N812AM, without obtaining authorization to conduct a fifth freedom flight. This flight was not in accordance with Annex III of the Air Transport Agreement between the Government of the United States of America and the Government of Canada, therefore contravening subsection 74(2) of the Canada Transportation Act. S.C.,1996, c. 10

Formal warning
General Aviation Flying Services, Inc. c/o/b Meridian Air Charter  Date of issuance: May 11, 2012

On December 15, 2011, General Aviation transported five passengers from London, England to Toronto, Ontario, Canada, using aircraft registration N474D, without obtaining authorization to conduct a fifth freedom flight. This flight was not in accordance with Annex III of the Air Transport Agreement between the Government of the United States of America and the Government of Canada, therefore contravening section 74(2) of the Canada Transportation Act. S.C.,1996, c. 10

Formal warning
M. Léonard Deraps 

Date of issuance: April 23, 2012

On or about April 26 and April 27, 2011, Mr. Léonard Deraps operated an air service between the following points: (Natashquan (Quebec) and Chevery (Quebec); Chevery and La Tabatière (Quebec); La Tabatière and Blanc-Sablon (Quebec); Blanc-Sablon and St-Augustin (Quebec); St-Augustin and Tête-à-la-Baleine (Quebec); Tête-à-la-Baleine and Natashquan, (Quebec)) using a fixed-wing aircraft bearing registration C‑FZXE, to transport passengers without holding a licence issued in respect of that service, thereby violating in contravention of paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c.  10, as amended, thereby violating subsection 179.(1) of the Canada Transportation Act, S.C., 1996, c. 10,.

Notice of violation
ACI /Craig Frost 

Date of issuance: April 2, 2012

On or about April 03, 2011, ACI/Craig Frost operated an air service between Chicago, Illinois, USA and Toronto, Ontario, Canada using a Gulfstream IV aircraft bearing registration N25VG, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act, S.C.,1996, c. 10

Notice of violation
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