Publications

Displaying 121 - 130 of 223 publications
Achievements Strategic Actions Resolving Disputes Regulating the Industry Ensuring Compliance Assessments Download...
2015-07-28 | Annual Reports
The tariff is the contract of carriage between you and your air carrier – it covers your rights and obligations as a passenger and your carrier’s rights...
2015-07-22 | Fly Smart
Background The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are...
2015-07-15 | Compliance Reports
Here's a list that should help you to take charge of your trip. All travellers with disabilities can use it, although some items may not apply to you....
Sometimes even the best-planned trip can go wrong. If a problem arises or you have a concern related to your trip, let the transportation company know....
From the information you have gathered, it's time to build your travel plan and book it through your agent, directly with the transportation company or...
This guide was written to provide advance travel information for persons with mobility, sensory and/or cognitive disabilities. Preparing to travel? This...
It's time to go! You will soon be at your destination. Let's review a number of issues that can arise along the way, beginning with your ride to the...
It's always a good idea to gather information about your trip well before you go. Use your travel agent or the transportation company as resources. Their...
Canadian Transportation Agency offers a substantial amount of information for travellers with disabilities. Ottawa, ON K1A 0N9 Telephone: 1-888-222-...