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(A) On or about June 24, 2019, Volga-Dnepr Airlines operated a Transborder US Charter (TUSC) between Atlanta, USA (KATL) and Montreal, Canada (CYUL) using a Ilyushin IL-76 bearing registration RA76503 without holding a non-scheduled international licence valid for the charter, thereby violating...
Enforcement Actions | 2019-12-31
December 30, 2019 – Gatineau - Canadian Transportation Agency – In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were below their maximum grain revenue...
News | 2019-12-30
December 27 2019 – Gatineau, QC – Canadian Transportation Agency
Starting December 28, 2019, limits of liability of the Montreal Convention will increase. Based on this rise, air passengers who travel internationally will now have the right to compensation for damages for lost or damaged baggage...
News | 2019-12-27
Reference is made to the Convention for the Unification of Certain Rules for International Carriage by Air, done at Montreal, on May 28, 1999 (Montreal Convention), which came into force on November 4, 2003 for international carriage between Canada and countries that have ratified the Convention....
Web page | 2019-12-24
CTA Air Travel Complaints
If your travel has been disrupted and you're not satisfied with how an airline resolved your issue, you can file a complaint, with the Canadian Transportation Agency (CTA). The CTA can help resolve complaints about air travel within, to and from Canada. Our role is to...
Web page | 2019-12-24
On or about the 7th day of July, 2019, at or near the Fort Lauderdale International Airport (KFLL), during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its International / Transborder Tariff thereby violating...
Enforcement Actions | 2019-12-19
Message from the Chair and Chief Executive Officer
In its 115 years of existence, the Canadian Transportation Agency (CTA) has seen a great many changes to the country, the national transportation system, and its own mandates and powers. During some periods, those changes have been significant and...
Publication | 2019-12-19
Air travel is an essential part of modern life. Nowhere is that more true than in this vast country. Every year, about 160 million travellers get on or off a plane in Canada. The people passing through this and every Canadian airport rely on flights to see family and friends, explore new places,...
Speeches | 2019-12-17
December 13, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting this Sunday, December 15, air passengers will have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations (APPR)
Airlines flying to, from and within Canada will need to provide...
News | 2019-12-13
Gatineau – December 11, 2019
Scot Streiner, Chair & CEO of the Canadian Transportation Agency (CTA) will be joined by the Honourable Marc Garneau, Minister of Transport, to launch the final provisions of the Air Passenger Protection Regulations.
Mr. Streiner and Minister Garneau will be...
News | 2019-12-11