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Today marks a milestone for air travel in Canada.
The Air Passenger Protection Regulations, or APPR, will, for the first time, lay out airlines' minimum obligations to passengers if, for example, their flight is delayed or cancelled, they're denied boarding, they sit on a plane during a tarmac...
Speeches | 2019-05-28
Chair and CEO Scott Streiner press conference statement on Air Passenger Protection Regulations, May 24, 2019
News | 2019-05-28
Warning for violation of subsection 67(3) of the Canada Transportation Act
Results of a recent periodic carrier inspection conducted on May 2, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Airspan Helicopters Ltd. was in contravention of subsection...
Enforcement Actions | 2019-05-28
Warning for violation of subsection 67(3) of the Canada Transportation Act
Results of a recent periodic carrier inspection conducted on April 25, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that JDR Pacific Ventures Ltd. was in contravention of...
Enforcement Actions | 2019-05-28
Warning for violation of sections 8, 9 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations
Results of recent periodic facility inspection conducted on March 26, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that...
Enforcement Actions | 2019-05-28
Warning for violation of section 116.1 of the Air Transportation Regulations
Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that K.L.M. Royal Dutch Airlines is in contravention of section 116.1 of the Air...
Enforcement Actions | 2019-05-28
May 24, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) announced today that the Air Passenger Protection Regulations are now finalized. The regulations will come into effect in two stages.
Beginning July 15, 2019, airlines will have to:...
News | 2019-05-24
Gatineau – May 23, 2019
Scott Streiner, Chair & CEO of the Canadian Transportation Agency (CTA) will be joined by the Honourable Marc Garneau, Minister of Transport,to launch the final Air Passenger Protection Regulations.
Mr. Streiner and Minister Garneau will be available to answer media...
News | 2019-05-23
Executive summary
Issues: Currently, Canada does not have a standardized passenger protection regime for air travel. While the Air Transportation Regulations (ATR) establish the terms and conditions that air carriers operating in Canada must address in their tariffs, air carriers are permitted to...
Web page | 2019-05-22
Regulations
The regulations provide for clearer and more consistent air passenger rights by imposing certain minimum airline requirements in air travel – including standards of treatment and, in some situations, compensation for passengers.
Air Passenger Protection
Know...
Web page | 2019-05-22