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Displaying 1-10 of 20 items.
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Plain language summary
A plain language summary of the Personnel Training for the Assistance of Travellers with Disabilities Guide is available.
1. Purpose
This guide explains the obligations of transportation service providers covered by the Accessible...
Publication | 2023-12-06
Watch the ASL videos
Introduction
ASL version of Introduction
Continue to the next video: Accessible transportation mandate
This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a...
Publication | 2023-05-05
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Plain language Summary
A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Accessibility Plans is available.
Introduction
An accessibility plan is a plan that sets out a...
Publication | 2021-12-22
Read the pdf (549 KB)
Plain language Summary
A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports is available.
Introduction
A progress report provides updates on the implementation of a...
Publication | 2021-12-22
Read the pdf (524 KB)
Plain language Summary
A plain language summary of the Accessible Canada Act and Accessible Transportation Planning and Reporting Regulations: A Guide on Feedback Processes is available.
Introduction
The purpose of this guide is to explain transportation service...
Publication | 2021-12-22
Read the pdf (694 KB)
Watch the American Sign Language (ASL) videos
Introduction
ASL version of Introduction
This is an American Sign Language (ASL) video with no audio
Continue to the next video: How to use this guide
Preparing to travel? This...
Publication | 2020-10-09
Read the pdf (447 KB)
Plain language Summary
A plain language summary of the Assistance for Locating Passenger Seats and Tactile Row Markers Guide is available.
1. Purpose
This guide explains the requirements in the Accessible Transportation for Persons with Disabilities Regulations (...
Publication | 2020-06-30
Read the pdf (448 KB)
Plain language Summary
A plain language summary of the Best Practices for Interacting with Persons with Disabilities Guide is available.
1. Purpose
This guide provides best practices for transportation service providers subject to the requirements in the Accessible...
Publication | 2020-06-30
Read the pdf (322 KB)
Watch the ASL video
Introduction
ASL version of Accessible transportation guides - Introduction
End of ASL videos - Accessible transportation guides - Introduction
Accessible transportation for persons with disabilities is a...
Publication | 2020-05-01
Read the pdf (526 KB)
Watch the American Sign Language (ASL) videos
1. Purpose
ASL version of chapter 1. Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: When advance notice is not required
This...
Publication | 2020-05-01