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Introduction
This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a disability in the federal transportation network. It explains the approaches the Canadian Transportation...
Publication | 2020-08-26
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PDF
1. Purpose
This guide explains the requirements in the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) regarding assistance locating passenger seats and tactile row markers. In particular, this guide describes:...
Publication | 2020-06-30
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PDF
1. Purpose
This guide provides best practices for transportation service providers subject to the requirements in the Accessible Transportation for Persons with Disabilities Regulations (ATPDR). These best practices are designed to assist...
Publication | 2020-06-30
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains the obligations of transportation service providers, under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), regarding communication with persons with...
Publication | 2020-05-01
Alternate formats available
PDF - Audio - ASL - LSQ
Introduction
Accessible transportation for persons with disabilities is a human right that reflects the fundamental principles of equality, inclusion and dignity.
A core mandate of the Canadian Transportation Agency (CTA...
Publication | 2020-05-01
Alternate formats available
PDF - Audio
1. Purpose
This guide explains the obligations of carriers under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) to provide additional seats to passengers with disabilities. In particular, this guide...
Publication | 2020-05-01
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains the obligations of transportation service providers, under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) with respect to advance notice, documents and...
Publication | 2020-05-01
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains the obligations of terminal operators and carriers, under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), to provide curbside assistance to help persons...
Publication | 2020-05-01
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains requirements for on-board entertainment under the Accessible Transportation for Persons with Disabilities Regulations (ATPDR). In particular, this guide explains carriers’ obligations...
Publication | 2020-05-01
Alternate formats available
PDF - Audio
1. Purpose
This guide explains the obligations of transportation service providers covered by the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), regarding the development and implementation of training...
Publication | 2020-05-01