Enforcement actions taken by the CTA’s enforcement officers
Statistics
| 2024-2025 (year to date) | 2023-2024 | 2022-2023 | 2021-2022 | 2020-2021 | |
|---|---|---|---|---|---|
| Notice of Violation - with Administrative Monetary PenaltyNote 1 | 4 | 75 | 33 | 11 | 6 |
| Notice of Violation – with Warning Note 2 | 0 | 0 | 0 | 0 | 2 |
| Total number of violationsNote 1 | 5 | 642 | 643 | 831 | 23 |
| Cautionary Notice | 3 | 185 | 9 | 56 | 49 |
| Total number of potential violations found in Cautionary Notices above | 27 | 1409 | 16 | 265 | 162 |
| Total amount of Administrative Monetary Penalties Note 1 | $102,500 | $1,343,930 | $725,380 | $253,975 | $54,500 |
List of enforcement actions
This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions.
Consistent with statutory provisions and best practices, the Agency undertakes to publish on its website the results of its formal enforcement actions at the time of the issuance of a Notice of Violation. More detailed information can be found in the CTA's Compliance and Enforcement Policy.
| Regulated entity | Contravention | Date of Issuance | Penalty |
|---|---|---|---|
| Europe Airpost |
Results of a compliance verification indicate that Europe Airpost is in contravention of paragraphs 135.8(1)(d) and 135.8(1)(e) of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site europeairpost.com. |
2014-08-04 | Formal warning |
| Jazz Aviation LP, as represented by its general partner, Aviation General Partner Inc. carrying on business as Air Canada Jazz, Jazz and Jazz Air |
Results of a compliance verification indicate that Jazz Aviation LP, as represented by its general partner, Aviation General Partner Inc. carrying on business as Air Canada Jazz, Jazz and Jazz Air, is in contravention of section 67.1 of the Canada Transportation Act by failing to post signage at the business offices located in Sydney and Halifax, Nova Scotia, indicating that its tariffs, and terms and conditions of carriage are available for public inspection. |
2014-07-21 | Formal warning |
| Lancaster Air |
Results of an investigation indicate that Lancaster Air has contravened section 59 of the Canada Transportation Act, during the months of May and mid-June 2014, by publicly offering an air service for sale by way of its Web site lancasterair.ca without holding a licence issued in respect of that service. |
2014-07-21 | Formal warning |
| Air Canada |
On or about April 8, 2014, Air Canada violated:
|
2014-07-15 |
Monetary penalty $5,000 |
| Carlson Wagonlit Travel (cwtvacations.ca) |
On or about June 3, 2014, Carlson Wagonlit Travel violated:
|
2014-06-04 |
Monetary penalty $2,500 |
| Suvara Travels Canada Inc. (Ticketpilot.ca) |
Results of a compliance verification indicate that Suvara Travels Canada Inc. is in contravention of paragraphs 135.8(1)(b), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to an advertisement published on the Web site Ticketpilot.ca and an online booking system found on the Website Ticketpilot.ca. |
2014-05-23 | Formal warning |
| Short Hills Aviation Services Inc. |
Between June 17 and August 15, 2013, Short Hills Aviation Services Inc. operated an air service to and from various destinations in Canada and the USA, using different registered aircraft, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act. |
2014-05-08 |
Monetary penalty $27,000 |
| 734758 Ontario Ltd. (flightnetwork.com) |
Results of a compliance verification indicate that 734758 Ontario Ltd is in contravention of section 135.92 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site flightnetwork.com. |
2014-05-06 | Formal warning |
| 734758 Ontario Ltd. (flightnetwork.com) |
On or about May 5, 2014, 734758 Ontario Ltd. violated:
|
2014-05-06 |
Monetary penalty $1,250 |
| Travel Superstore Inc. (tripcentral.ca) |
On or about April 29, 2014, Travel Superstore Inc. violated section 135.91 of the Air Transportation Regulations by setting out an air transportation charge as if it were a third party charge on the booking system found on the website tripcentral.ca. |
2014-05-06 |
Monetary penalty $1,250 |