Travelling

The Canadian Transportation Agency has information and resources to help you to plan your travel. If you run into problems while travelling and cannot resolve them directly with your air carrier, the Agency can help you resolve a wide range of transportation disputes. The Agency has a mandate to address disputes about:

  • transportation services
  • rates, fees and charges
  • terms and conditions of carriage
  • accessibility

Learn more about the types of complaints that the Agency can address.

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