What you need to know when your air travel is disrupted

Agency air travel complaint

If you're not satisfied with how an airline resolved your issue, you can file a complaint, email or call us at 1-888-222-2592. The Agency exists to help resolve complaints about air travel within, to and from Canada.

Projet de pôle logistique de Milton

Le 6 décembre 2016, l'Honorable Catherine McKenna, ministre de l'Environnement et du Changement climatique,  et Scott Streiner, président et premier dirigeant de l'Office des transports du Canada, ont annoncé la mise sur pied d'un comité constitué de trois membres (comité d'examen) dont l'objectif est d'examiner le projet proposé.


Milton Logistics Hub Project

On December 6, 2016, the Honourable Catherine McKenna, Minister of Environment and Climate Change and Scott Streiner, Chair and CEO of the Canadian Transportation Agency, announced the establishment of a three-member panel (Review Panel) to review the proposed Project.  The Review Panel, which includes a Member appointed from the Canadian Transportation Agency, is mandated to conduct the environmental assessment (EA) and, for the purposes of a potential railway line construction determination under the Canada Transportation Act, to gathe


Accessible transportation consultation

This consultation is part of the Agency's Regulatory Modernization Initiative.

The Agency is consulting with its Accessibility Advisory Committee and Canadians on how regulatory measures can help make the federal transportation network accessible for persons with disabilities.