Take Charge of Your Travel

Contents

1

Section 1.  Accessible travel: For all, to everywhere

2

Section 1.A. - How to use this guide.

3 4

Section 1.B. - Planning helps

5

Section 2.  Finding information

6

Section 2.A. - Canadian standards for accessible transportation

7

Section 2.B. - Travelling outsideCanada

8 9

Section 3.  Take charge through your plan

10 11 12

Section 3.1 - Mobility aids

13 14

Section 3.2 - Medical clearance

15

Section 3.3 - Service animals

16

Section 4.  On your way

17

Section 4.A. - Moving through the terminal

18

Section 4.A.1. - Finding help

Section 4.B. Checking in

19

Section 4.B.1. - Mobility aids

Section 4.B.2. - Security screening

20

Section4.C. - Boarding

21

Section4.C.1. - Air

22

Section4.C.2. - Rail

Section4.C.3. - Ferries

23

Section4.C.4. - Buses

Section 4.D. - Getting there

Section 4.D.1. - Announcements

24

Section 4.D.2. - Meals or snacks

Section 4.D.3. - Washrooms

Section 4.D.4. - Medical equipment

25

Section 4.D.5. - Mobility aids

Section 4.D.6. - Sleeping accommodation

26

Section 4.E. - On arrival

Section 4.E.1. - Mobility aids

27

Section 5.  Reminders

28 29 30 31

Section 6.  Resolving problems

32

Section 6.A. - How to contact the Canadian Transportation Agency

33

Section 6.B. - More about the Canadian Transportation Agency

34 35

Section 7.  Useful information sources

36 37 38 39

Section 7.A. - International information

40 41

Section 8.  Reservation checklist

42

Section 9. Index

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Letter W.