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Canadian Transportation Agency

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Accessible transportation complaints helpline

Latest news

Notice of Virtual Oral Hearing: Application by Lui Greco against Air Canada

2021-10-13

What air passengers need to know now that borders are opening up

2021-08-06

Notice of Virtual Oral Hearing: Application by Lui Greco against Air Canada

2021-08-05

How the CTA will be processing refund-related complaints resulting from the pandemic

2021-07-13

Featured video

Railway, Rail Shipper and Community Help Line (transcript)

Have rail questions?

Need information about dispute resolution?

How can we help you?

Canadian Transportation Agency Rail Help Line: 1-877-850-7148

Learn more: Railway, Rail Shipper and Community Help Line

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The Canadian Transportation Agency is the country's longest-standing independent, expert tribunal and regulator

Our organization and mandate Our legislation Our publications Our performance

Chair and CEO France Pégeot

France Pégeot was appointed Chair and CEO of the Canadian Transportation Agency on June 1, 2021.

France Pégeot, Chair and CEO