Air carrier tariffs posted on websites
A tariff is the contract between an air carrier and its passengers. It covers the passengers’ rights and obligations, as well as the air carrier’s rights and its responsibilities towards the passenger.
Carriers must respect their tariff at all times. The tariff must not be unjust, unreasonable, unduly discriminatory or create undue obstacles to the mobility of persons with disabilities.
In order to make the air carriers’ tariffs more accessible to the public, the Agency has posted a list of links to airline websites where their tariffs can be found.
Link not working? Report it to us at firstname.lastname@example.org .
The Agency enforces the application of tariffs and may hear complaints from passengers that a tariff provision is not being applied, or is unreasonable or unjust. Canadian tariff requirements are detailed in the Canada Transportation Act and the Air Transportation Regulations.
The Canadian Transportation Agency assumes no responsibility for the accuracy, currency or reliability of the content of sites external to its website. The linking to and from external sites does not imply the Agency's official approval of the content of the sites or the organizations hosting them. Any inquiries regarding the linked websites should be directed to the particular organization for which the website is being operated.
The linked websites may or may not be available in French or English.