Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 13 decisions.
SUMMARY
[1] David Crick filed an application with the Canadian Transportation Agency (Agency) against Air Canada claiming that after the cancellation of its scheduled flight, Air Canada did not allow him access to the first available flight due to his disability.
[2] Mr. Crick asks that Air...
61-AT-C-A-2021 | Decision | 2021-06-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding fare brands and seat allocation with respect to Flight No. AC685 from St. John’s, Newfoundland and Labrador, to Toronto, Ontario, on August 1, 2019.
[2] The...
60-C-A-2021 | Decision | 2021-06-17
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their scheduled flight from Toronto, Ontario, to Winnipeg, Manitoba, on March 28, 2019.
[2] The applicants seek compensation for the additional two...
57-C-A-2021 | Decision | 2021-06-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding flight cancellations that they experienced.
[2] The applicants seek compensation in the amount of CAD 4,275, broken down as follows:
CAD 300 as general damages for...
59-C-A-2021 | Decision | 2021-06-16
SUMMARY
[1] George Cescon filed an application with the Canadian Transportation Agency (Agency) alleging that Flair cancelled Flight No. F8134 from Winnipeg, Manitoba, to Toronto, Ontario, on June 28, 2019, without notice or rebooking.
[2] Mr. Cescon seeks a refund of his ticket with Flair and...
56-C-A-2021 | Decision | 2021-06-15
SUMMARY
[1] Briant Delaney filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding its refusal to transport him on Flight No. WO112 from Hamilton, Ontario, to Halifax, Nova Scotia, on August 19, 2019.
[2] Mr. Delaney seeks compensation in...
53-C-A-2021 | Decision | 2021-06-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning baggage that was lost, damaged and delayed. The Agency added Swiss as an additional respondent to this case.
[2] The applicants seek compensation for the cost to replace...
52-C-A-2021 | Decision | 2021-06-07
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the carrier seeking compensation for expenses they incurred due to a piece of their baggage being delayed after they travelled with the carrier.
[2] On February 11, 2020, the carrier ceased all...
50-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding having to check and pay for their carry-on baggage.
[2] The Agency will address the following issues:
Did the respondent properly apply the terms and conditions set out...
46-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] Keylia Senior filed an application with the Canadian Transportation Agency (Agency) against Caribbean Airlines regarding a lost piece of unchecked baggage on her return flight from Kingston, Jamaica, to Toronto, Ontario, on August 28, 2017.
[2] Ms. Senior’s application against...
47-C-A-2021 | Decision | 2021-06-02