Compliance monitoring and enforcement

Overview

The CTA is committed to ensuring effective monitoring and enforcement of industry compliance with legislative and regulatory provisions, which is in the interests of travellers, shippers, and the transportation companies that follow the rules and should not face unfair competition from those who don't.

How we monitor and enforce compliance

• Overview of compliance monitoring and enforcement activities
• Revamping how the CTA enforces compliance
• Enforcement actions taken
• Inquiries
  • Inquiry: Sunwing flight incidents
  • 2017 Air Transat Tarmac Delay Inquiry
• Types of enforcement actions and contraventions
• Reports on the accessibility of the federal transportation network
• Enforcement of the all-inclusive air price advertising regulations

Contact an enforcement officer

• Regional enforcement officers
• Report an unlicensed air carrier