2017 Air Transat Tarmac Delay Inquiry

CTA issues determination in Air Transat inquiry:

Determination No. A-2017-194

Background

On August 30 and 31, 2017, the Canadian Transportation Agency (CTA) held a public hearing into the tarmac delay incidents involving two Air Transat flights on July 31, 2017.

The CTA considered two issues in this proceeding:

  1. Did Air Transat properly apply its Tariff during these incidents, pursuant to subsection 110(4) of the ATR?
  2. Are Air Transat's applicable Tariff provisions reasonable, pursuant to subsection 111(1) of the ATR?

Broader questions regarding industry-wide rules around tarmac delays were not addressed at the hearing but rather, will be dealt with through public consultations on air passenger rights regulations, which are expected to begin once the Transportation Modernization Act (Bill C-49) currently before Parliament receives royal assent.

Reference materials

Reports, decisions and determinations

2017-11-30
Determination No. A-2017-194
2017-08-29
Inquiry Officer’s Report Investigation of Air Transat Flight Nos. 157 and 507 Delayed on the Tarmac at Ottawa's Macdonald-Cartier International Airport on July 31, 2017
2017-08-09
Letter Decision No. LET-A-49-2017
2017-08-02
Letter Decision No. LET-A-47-2017

Oral hearing

2017-09-08
Day 1 transcript
Recording - Day 1, Part 1
Recording - Day 1, Part 2 
Day 2 transcript
Recording - Day 2, Part 1
Recording - Day 2, Part 2
2017-08-30
Chairman's opening remarks
2017-08-29
Procedural Direction for Air Transat Hearing

Key submissions

You can also access a complete list of submissions.

2017-10-11
Mazen El-Bawab - Final Arguments
Kim Leclerc-Desaulniers - Final Arguments
Isabelle Fiset - Final Arguments
Isabelle Archambault - Final Arguments (in French only)
Chris Couture - Final Arguments
Brice de Schietere - Final Arguments (in French only)
Alan and Patricia Abraham - Final Arguments
2017-10-03
Air Transat - Final Arguments (in French only)
2017-08-11
Guidelines for the submission of comments into the CTA's Air Transat inquiry
2017-08-05
Air Transat response

News

2017-11-30
Canadian Transportation Agency issues determination in Air Transat inquiry – Air carrier to pay $295,000 penalty for delay of flights 157 and 507
2017-11-29
Media Advisory: The Canadian Transportation Agency to issue its determination from the inquiry into the Air Transat tarmac delays
2017-09-14
Update on the Canadian Transportation Agency's inquiry into Air Transat tarmac delays
2017-08-28
Media Advisory: The Canadian Transportation Agency's oral hearing into the Air Transat tarmac delays
2017-08-22
Notice of Oral Hearing
2017-08-09
Next steps of the Canadian Transportation Agency's inquiry into Air Transat's tarmac delays
2017-08-02
Canadian Transportation Agency launches inquiry into Air Transat tarmac delays
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