Enforcement actions taken by the CTA’s enforcement officers

Statistics

 

  2019-2020
(year to date)
2018-2019 2017-2018 2016-2017 2015-2016 2014-2015 2013-2014
Monetary penalties 1 16 28 15 10 19 29
Formal warnings 7 63 56 43 43 73 115
Total amount of penalties $694,500 $185,000 $550,750 $116,250 $103,500 $177,750 $495,000

Note: The increase in enforcement actions in 2013-2014 and 2014-2015 is due to the introduction of the Air Service Price Advertising Regulations.

 

List of enforcement actions

This list includes penalties issued by the CTA's enforcement officers, as well as any formal warnings that are classified as level 3, 4 or 5. Learn more about types of enforcement actions and contraventions.

 

Displaying 1 - 10 of 369 actions.
Carrier Contravention Date of Issuance Penalty
Airspan Helicopters Ltd.

Warning for violation of subsection 67(3) of the Canada Transportation Act

Results of a recent periodic carrier inspection conducted on May 2, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Airspan Helicopters Ltd. was in contravention of subsection 67(3) of the Canada Transportation Act.

2019-05-16 Formal warning
JDR Pacific Ventures Ltd.

Warning for violation of subsection 67(3) of the Canada Transportation Act

Results of a recent periodic carrier inspection conducted on April 25, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that JDR Pacific Ventures Ltd. was in contravention of subsection 67(3) of the Canada Transportation Act.

2019-05-15 Formal warning
Yellowknife Airport

Warning for violation of sections 8, 9 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations

Results of recent periodic facility inspection conducted on March 26, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that the Yellowknife Airport is in contravention of sections 8, 9 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations by failing to ensure that all employees and contractors receive the required training within established time limits as well as failing to keep available for inspection a copy of its current training program.

2019-05-01 Formal warning
K.L.M. Royal Dutch Airlines

Warning for violation of section 116.1 of the Air Transportation Regulations

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that K.L.M. Royal Dutch Airlines is in contravention of section 116.1 of the Air Transportation Regulations by not displaying their terms and conditions of carriage (tariffs) on their Web site klm.com/travel/ca_en.

2019-04-17 Formal warning
VIA Rail Canada Inc.

Re: Warning following alleged violations of the Personnel Training for the Assistance of Persons with Disabilities Regulations

Results of an inspection conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that VIA Rail Canada Inc. is in contravention of sections 4 and 9 of the Personnel Training for the Assistance of Persons with Disabilities by failing to ensure, on the one hand, that Hertz Canada Ltd. employees who are working at the service counter located at the Vancouver station and may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function and, on the other hand, that call centre employees are regularly taking refresher courses appropriate to the requirements of their function.

2019-04-10 Formal warning
Sunwing Airlines Inc.

Sunwing Airlines Inc. - Notice of Violation

2019-04-08 Monetary penalty
$694,500
Helijet International Inc.

Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations

Results of a recent p eriodic carrier i nspection conducted on February 28, 2019, by a designated e nforcement officer of the Canadian Transportation Agency indicate that Helijet International Inc. is in contravention of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2019-04-08 Formal warning
Sierra Helicopters Ltd.

Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act

Results of a recent p eriodic c arrier i nspection conducted on March 12, 2019, by a d esignated e nforcement o fficer of the Canadian Transportation Agency indicate that Sierra Helicopters Ltd. is in contravention of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act.

2019-04-02 Formal warning
Chrono Aviation Inc.

A) On or about October 2, 2018, Chrono Aviation inc publicly offered for sale, in Canada, by way of its website, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended.

(B) On or about October 25, 2018, Chrono Aviation inc publicly offered for sale, in Canada, via an advertisement placed in the 2018/2019 edition of the Quebec Mining Review magazine, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended.

2019-03-22 Monetary penalty
$10,000
Central Mountain Air Ltd.

RE: Warning for violation of paragraph 67(1)(a) of the Canada Transportation Act

Results of a recent compliance verification conducted at Vancouver Airport South Terminal on March 8, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Central Mountain Air Ltd. is in contravention of the following section of the Canada Transportation Act: Paragraph 67(1)(a) – Tariffs to be made public.

2019-03-11 Formal warning