Enforcement actions taken by the CTA’s enforcement officers

Statistics

 

  2018-2019
(year to date)
2017-2018 2016-2017 2015-2016 2014-2015 2013-2014
Fines 12 28 15 10 19 29
Formal warnings 55 56 43 43 73 115
Total amount of penalties $162,500 $550,750 $116,250 $103,500 $177,750 $495,000

Note: The increase in enforcement actions in 2013-2014 and 2014-2015 is due to the introduction of the Air Service Price Advertising Regulations.


List of enforcement actions

This list includes fines issued by the CTA's enforcement officers, as well as any formal warnings that are classified as level 3, 4 or 5. Learn more about types of enforcement actions and contraventions.

Displaying 1 - 10 of 350 actions.
Carrier Contravention Date of Issuance Penalty
Air Liaison inc

A) On or about June 26, 2018, Air Liaison Inc. contravened paragraph 67(1)(a) of the CTA by failing to display in a prominent place located at Lourdes-de-Blanc-Sablon airport (CYBX) a sign indicating that the tariffs for the domestic service offered by the licensee, including the terms and conditions of carriage, are available for public inspection.

2018-11-30 Fine
$2,500
Alitalia – Società Aerea Italiana S.p.A.

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that China Eastern Airlines Corporation Limited is in contravention of section 135.91 and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations . This compliance verification relates to information found oResults of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Alitalia – Società Aerea Italiana S.p.A. (Alitalia) is in contravention of paragraph 135.8(1)(d) and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to the online booking system on the web site Alitalia.com/en_ca.n the web site ca.ceair.com.

2018-11-27 Formal warning
Polskie Linie Lotnicze LOT SA

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Polskie Linie Lotnicze LOT SA

(LOT Polish Airlines SA) is in contravention of paragraphs 135.8(1)(b) and 135.8(1)(d) of the Air Transportation Regulations. This compliance verification relates to information found on the website lot.com/ca/en.

2018-11-13 Formal warning
Victoria International Airport (YYJ)

Results of a recent periodic carrier inspection conducted on October 3, 2018, by a designated enforcement officer of the Canadian Transportation Agency indicate that Victoria International Airport (YYJ) is in contravention of sections 8 and 9 of the Personnel Training for the Assistance of Persons with Disabilities Regulations.

2018-11-08 Formal warning
Victoria Flying Club

Results of a recent periodic carrier inspection conducted on October 4, 2018, by a designated enforcement officer of the Canadian Transportation Agency indicate that Victoria Flying Club is in contravention of subsection 67(3) of the Canada Transportation Act and subsection 8.2(1) of the Air Transportation Regulations.

2018-11-06 Formal warning
China Eastern Airlines Corporation Limited

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that China Eastern Airlines Corporation Limited is in contravention of section 135.91 and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the web site ca.ceair.com.

2018-10-31 Formal warning
Superior Transportation Associates, Inc.

Results of an investigation conducted by a designated enforcement officer, Ontario Region, of the Canadian Transportation Agency (Agency) indicate that Superior Transportation Associates, Inc. has violated subsection 74(2) of the Canada Transportation Act  in that it operated a 5th/7th freedom flight in Canada without authorization by the Agency. Superior Transportation Associates, Inc. did not request authority from the Agency prior to operating a 5th/7th freedom flight between Samana, Dominican Republic and Toronto, Ontario, Canada on February 17, 2018. Thereby, Superior Transportation Associates, Inc. did not comply with the terms and conditions of its non-scheduled licence no. 050135; specifically with Annex III of the Air Transport Agreement dated March 12, 2007.

2018-10-12 Formal warning
Norwegian Air International Limited

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Norwegian Air International Limited is in contravention of paragraph 135.8(1)(a) and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the website Norwegian.com/en-ca/.

2018-10-03 Formal warning
Wow air ehf.

Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that Wow air ehf. is in contravention of paragraph 135.8(1)(b) and subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to information found on the website www.wowair.ca.

2018-09-26 Formal warning
WestJet

Results of an investigation initiated on December 19, 2017 by a designated enforcement officer of the Canadian Transportation Agency indicate that WestJet made public statements contrary to and resulting in a contravention of subsection 18(b) of the Air Transportation Regulations.

Such public statements, to passengers, were made in relation to scheduled flights being cancelled due to apparent airport closures in but not limited to the areas of Santa Clara, Cuba and Turks and Caicos Islands when in fact the airports in question were in an open status.

2018-09-11 Formal warning