Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-10 of 10 decisions.
[1] The applicants filed a complaint with the Canadian Transportation Agency (Agency) against the carrier seeking a refund in the amount of CAD 600 for their unused tickets. Pleadings have not opened on the complaint.
[2] By way of Order No. 2020-A-74, dated May 6, 2020, the Agency suspended the...
88-C-A-2021 | Decision | 2021-08-31
SUMMARY
[1] Roger Jodoin filed an application with the Canadian Transportation Agency (Agency) against OpenSkies with respect to fees he had to pay for an additional piece of checked baggage in his travel from Paris, France, to Montréal, Quebec, on July 4, 2019.
[2] Mr. Jodoin seeks a compensation...
87-C-A-2021 | Decision | 2021-08-27
SUMMARY
[1] Michael Wozniak filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning being denied boarding on Air Canada Flight No. AC8014.
[2] Mr. Wozniak seeks reimbursement for the expenses that he incurred, compensation for his hotel accommodation in...
85-C-A-2021 | Decision | 2021-08-26
SUMMARY
[1] Bradley Durant filed an application with the Canadian Transportation Agency (Agency) against Swoop with respect to schedule irregularities when travelling from Halifax, Nova Scotia, to Hamilton, Ontario, on December 29, 2019.
[2] Mr. Durant seeks compensation, in the form of a...
83-C-A-2021 | Decision | 2021-08-23
SUMMARY
[1] Mohamed Zaiem filed an application with the Canadian Transportation Agency (Agency) against Tunisair concerning the loss of a piece of checked baggage following a flight from Tunis, Tunisia, to Montréal, Quebec, on September 6, 2019.
[2] Mr. Zaiem seeks compensation in the amount...
84-C-A-2021 | Decision | 2021-08-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding its refusal to transport them on their flight from Montréal, Quebec, to Toronto, Ontario, on May 9, 2019.
[2] The applicants seek denied boarding compensation...
81-C-A-2021 | Decision | 2021-08-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent for its refusal to transport Aicha Friaa from Tunis, Tunisia, to Montréal, Quebec, via Paris, France, on September 18, 2019.
[2] The applicants seek compensation as follows...
82-C-A-2021 | Decision | 2021-08-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding two delays they experienced in their travel from Kelowna, British Columbia, to Liberia, Costa Rica.
[2] The applicants seek compensation for each of the two delays....
78-C-A-2021 | Decision | 2021-08-10
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent and Icelandair alleging that they were denied boarding on two flights.
[2] The applicants have resolved their dispute with Icelandair for one of their flights, but continue their...
77-C-A-2021 | Decision | 2021-08-09
SUMMARY
[1] Paul McGuire filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that he was not informed at the time of purchase that the fare selected was non-refundable.
[2] Mr. McGuire seeks a refund of his unused ticket in the amount of CAD 1,150.29...
76-C-A-2021 | Decision | 2021-08-04