Browse decisions and determinations

This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.

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Showing 1-3 of 3 decisions.
Dr. Rima Azar against Air Canada - Consumer complaint
INTRODUCTION [1] Dr. Rima Azar filed a complaint regarding several provisions of Air Canada’s International Passenger Rules and Fares Tariff No. AC-2, NTA(A) No. 458 (Tariff) relating to Air Canada’s denied boarding compensation policy and its check-in time limits for travel from Canada to the...
442-C-A-2013 | Decision | 2013-11-27
Raymond Paul Nawrot, Kristina Marie Nawrot and Karolyne Theresa Nawrot against Sunwing Airlines Inc. - Consumer complaint
INTRODUCTION [1] Raymond Paul Nawrot,Kristina Marie Nawrot and Karolyne Theresa Nawrot(Nawrots) filed a complaint with the Canadian Transportation Agency (Agency) against Sunwing Airlines Inc. (Sunwing) concerning alleged denied boarding on August 11, 2012 for Sunwing’s Flight No. ...
432-C-A-2013 | Decision | 2013-11-15
Marilyn Gibbins against Société Air France carrying on business as Air France - Consumer complaint
INTRODUCTION [1] Marilyn Gibbins filed a complaint with the Canadian Transportation Agency (Agency) against Société Air France carrying on business as Air France (Air France) concerning the loss of her baggage while traveling between Canada and Europe. ISSUES Did Air France fail to apply the...
426-C-A-2013 | Decision | 2013-11-07