Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1 decision.
Summary
[1] Haroun Testouri filed an application with the Canadian Transportation Agency (Agency) against LOT, alleging that:
as a person who is Deaf, he faced a barrier when he was unable to modify his reservation on LOT’s website or by other electronic means, and
he was denied boarding on a...
LET-AT-C-A-11-2024 | Letter Decision | 2024-03-05