Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-9 of 9 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their flight from Toronto, Ontario, to London, United Kingdom, on November 15, 2018.
[2] The applicants seek compensation in the amount of CAD...
42-C-A-2021 | Decision | 2021-05-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to allow them to make changes to their itinerary or refund their return tickets from Toronto, Ontario, to Grande Prairie, Alberta.
[2] The applicants seek...
43-C-A-2021 | Decision | 2021-05-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a refusal to transport the minor child at the boarding gate in Montréal, Quebec.
[2] The applicants seek compensation in the amount of CAD 10,390.04 for the...
41-C-A-2021 | Decision | 2021-05-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a schedule irregularity affecting their return flight from Tel Aviv, Israel, to Montréal, Quebec, via Frankfurt, Germany, on January 9, 2019.
[2] The applicants seek...
40-C-A-2021 | Decision | 2021-05-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding delayed baggage following their journey from Singapore to Toronto, Ontario, on April 4, 2019.
[2] The applicants seek compensation in the amount of CAD 1,079.15 for the...
31-C-A-2021 | Decision | 2021-05-19
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the KLM regarding the cancellation of their return flights from Delhi, India, to Calgary, Alberta, via Mumbai, India, and Amsterdam, Netherlands, departing on April 1, 2019.
[2]...
39-C-A-2021 | Decision | 2021-05-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their flight from Toronto, Ontario, to Lyon, France, via Montréal, Quebec, on June 5, 2020.
[2] The applicants seek compensation in the...
37-C-A-2021 | Decision | 2021-05-11
SUMMARY
[1] Luz Stella Gomez filed an application with the Canadian Transportation Agency (Agency) against Avianca regarding damage to, and items missing from, her checked baggage following her travels from Toronto, Ontario, to Medellin, Colombia, on November 6, 2017.
[2] Ms. Gomez seeks re-...
36-C-A-2021 | Decision | 2021-05-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent with respect to the cancellation of Flight No. AC0045 from New Delhi, India, to Vancouver, British Columbia, on February 28, 2019.
[2] The applicants seek the...
35-C-A-2021 | Decision | 2021-05-04