Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-3 of 3 decisions.
Angela Maria Rotilio against Air Canada also carrying on business as Air Canada rouge and as Air Canada Cargo. - consumer complaint
SUMMARY  Angela Maria Rotilio filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding her trip departing from Toronto, Ontario, to Catania, Italy, via Munich, Germany, on May 16, 2017, and returning from Lugano, Switzerland, to Toronto, via Zurich,...
53-C-A-2018 | Decision | 2018-08-21
SUMMARY  Tripat Kapur filed an application with the Canadian Transportation Agency (Agency) against Jet Airways regarding damage incurred to his baggage, and to certain items that it contained (items), when travelling from Delhi, India, to Calgary, via Toronto on January 24, 2017. In...
51-C-A-2018 | Decision | 2018-08-07
SUMMARY  Khalilah Bruzual has fibromyalgia and bursitis. WestJet denied two requests for an attendant, two requests for wheelchair assistance, and one request for “medical seating” for a trip that Ms. Bruzual was planning to an unspecified destination. She submits that her treatment by WestJet...
52-AT-A-2018 | Decision | 2018-08-07