Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 1-3 of 3 decisions.
[1] The applicants were originally scheduled to travel from Toronto, Ontario, to Montego Bay, Jamaica, on February 1, 2020, arriving at 2:25 p.m. However, the flight was delayed for over seven hours, and they arrived in Montego Bay at 9:31 p.m.
[2] The applicants claim that the delay was...
37-C-A-2022 | Decision | 2022-03-09
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its alleged failure to provide wheelchair assistance to Ms. Perras, a schedule irregularity, carrier communications regarding delay, and standards of treatment.
[2]...
39-AT-C-A-2022 | Decision | 2022-03-09
[1] René Savoie purchased a round-trip ticket from Air Canada for travel to Kingston, Ontario, to Moncton, New Brunswick, via Toronto, Ontario, departing on December 20, 2019, and returning on January 5, 2020. On December 20, 2019, Mr. Savoie’s flight from Kingston to Toronto was delayed by one...
38-C-A-2022 | Decision | 2022-03-09