Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-2 of 2 decisions.
[1] The applicant purchased a round-trip ticket to travel from Montréal, Quebec, to Tunis, Tunisia, departing on July 17, 2019, and returning on August 21, 2019. Upon arriving in Tunis on July 18, 2019, the applicant noticed that their piece of baggage was missing. The piece of baggage was never...
66-C-A-2022 | Decision | 2022-05-05
[1] The applicant purchased from a travel agency a one-way ticket with the respondent to travel from Toronto, Ontario, to Delhi, India, via Lisbon, Portugal, and Madrid, Spain. The applicant was refused transportation by the respondent in Toronto and had to purchase a new ticket with Etihad Airways...
67-C-A-2022 | Decision | 2022-05-05