Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 31-40 of 485 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against K.D. Air concerning a refund of the cancelled return portion of her round-trip ticket. The applicant is seeking a refund from the carrier in the amount of CAD 115, a clear interpretation of...
85-C-A-2019 | Decision | 2019-11-21
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against K.D. Air concerning a refund of two cancelled return tickets. The applicant is seeking a refund from the carrier in the amount of CAD 495.43.
[2] The Agency will address whether K.D. Air...
83-C-A-2019 | Decision | 2019-11-12
BACKGROUND
[1] On April 8, 2019, the applicant filed an application with the Canadian Transportation Agency (Agency) against Wow air. The applicant claims that Wow air cancelled their flight from New Delhi, India, to Toronto, Ontario, via Keflavik, Iceland, eight days before the departure date. The...
81-C-A-2019 | Decision | 2019-11-08
BACKGROUND
[1] On June 11, 2019, the applicant filed an application with the Canadian Transportation Agency (Agency) against Wow air. The applicant claims that Wow air cancelled their return flight from Toronto, Ontario, to Frankfurt, Germany, via Keflavik, Iceland, without notification. The...
82-C-A-2019 | Decision | 2019-11-08
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that Rule 80(C)(5)(c) of both Air Canada’s Domestic Tariff General Rules Applicable to the Transportation of Passengers and Baggage, CTA(A) No. 3 and its...
79-C-A-2019 | Decision | 2019-11-07
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a baggage delay while travelling from Toronto, Ontario, to Washington, D.C., United States of America. A refund of the baggage fee is sought as well as compensation for pain...
76-C-A-2019 | Decision | 2019-11-01
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation of his flight from Kelowna, British Columbia, to Calgary, Alberta, on August 19, 2018. The applicant subsequently purchased a ticket with WestJet...
75-C-A-2019 | Decision | 2019-10-31
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the failure by Air Canada to comply with its obligation to provide passengers of Flight No. AC797 with the option to disembark due to a tarmac delay that occurred during the flight from...
68-C-A-2019 | Decision | 2019-10-18
SUMMARY
[1] In decision No. 41-C-A-2019 (Decision) issued on July 16, 2019, the Canadian Transportation Agency (Agency) concluded that Air Maroc did not properly apply the terms and conditions set out in its International Passenger Rules and Fares Tariff, NTA(A) No. 324 (Tariff) when...
62-C-A-2019 | Decision | 2019-09-27
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air France, regarding a cancelled flight and resulting travel delay.
[2] The applicant does not seek reimbursement for expenses incurred, having already received credits and compensation for...
60-C-A-2019 | Decision | 2019-09-20