Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-5 of 5 decisions.
[1] The applicants purchased a return flight from Québec, Quebec, to Lyon, France, via Montréal, Quebec, scheduled to depart on March 21, 2020, and return on March 29, 2020. The Montréal to Lyon flight was cancelled on March 18, 2020, due to the impacts of the COVID-19...
151-C-A-2022 | Decision | 2022-12-22
[1] Craig Klinkhoff purchased an interline ticket for travel from Montréal, Quebec, to Keflavik, Iceland, via Toronto, Ontario, departing on January 4, 2022. The flight from Montréal to Toronto was operated by WestJet, and the flight from Toronto to Keflavik was operated by Icelandair. Mr....
150-C-A-2022 | Decision | 2022-12-22
[1] Nicolas Drolet filed an application with the Canadian Transportation Agency (Agency) against Interjet regarding a piece of baggage that was damaged during his return flight from Cancun, Mexico, to Montréal, Quebec, on December 2, 2018.
[2] Mr. Drolet seeks compensation in the amount of CAD...
148-C-A-2022 | Decision | 2022-12-21
Application by Tyler Usselman against Air Canada regarding flight cancellations - consumer complaint
[1] Tyler Usselman was originally scheduled to travel from Toronto, Ontario, to Kelowna, British Columbia, on August 20, 2021, with a scheduled arrival time of 11:17 pm. However, on the day of his departure, he was notified by Air Canada that his flight was cancelled because of crew constraints...
153-C-A-2022 | Decision | 2022-12-19
[1] The applicants purchased a ticket for travel with the respondent from Edmonton, Alberta, to Prince George, British Columbia, on October 15, 2020. Their flight was scheduled to depart at 9:05 pm and the aircraft was scheduled to continue to Vancouver, British Columbia, after departing from...
145-C-A-2022 | Decision | 2022-12-02