Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 21-30 of 545 decisions.
[1] Linda Souraya purchased round-trip tickets to travel from Calgary, Alberta, to Abbotsford, British Columbia, with Flair. When she arrived at the airport in Abbotsford for her return flight on February 26, 2020, she was informed that her flight had been cancelled. Ms. Souraya states that...
113-C-A-2021 | Decision | 2021-10-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondents for refusal to transport.
[2] The applicants seek CAD 821.26 in compensation for expenses incurred as a result of the refusal to transport, which forced them to spend one...
95-C-A-2021 | Decision | 2021-09-10
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding its refusal to transport their minor child from Mexico City, Mexico, to Halifax, Nova Scotia, on August 29, 2019, because their child did not have a valid Canadian...
91-C-A-2021 | Decision | 2021-09-02
[1] The applicants filed a complaint with the Canadian Transportation Agency (Agency) against the carrier seeking a refund in the amount of CAD 600 for their unused tickets. Pleadings have not opened on the complaint.
[2] By way of Order No. 2020-A-74, dated May 6, 2020, the Agency suspended the...
88-C-A-2021 | Decision | 2021-08-31
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a schedule irregularity from Vancouver, British Columbia, to Vienna, Austria, via Toronto, Ontario, on September 15, 2019.
[2] The applicants seeks that...
68-C-A-2021 | Decision | 2021-07-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport them from Toronto, Ontario, to Taipei, Taiwan, via Vancouver, British Columbia, on February 23, 2019.
[2] As part of the relief sought,...
65-C-A-2021 | Decision | 2021-07-05
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a schedule irregularity affecting their return flight from Tel Aviv, Israel, to Montréal, Quebec, via Frankfurt, Germany, on January 9, 2019.
[2] The applicants seek...
40-C-A-2021 | Decision | 2021-05-21
SUMMARY
[1] Omur Taskin filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Turkish Airlines for their refusal to rebook him free of charge on flights with full-flat or full bed seating (also referred to as fully reclining), as well as for an inbound flight...
38-AT-C-A-2021 | Decision | 2021-05-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding delayed baggage following their journey from Singapore to Toronto, Ontario, on April 4, 2019.
[2] The applicants seek compensation in the amount of CAD 1,079.15 for the...
31-C-A-2021 | Decision | 2021-05-19
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding the cancellation of their flight from Toronto, Ontario, to Lyon, France, via Montréal, Quebec, on June 5, 2020.
[2] The applicants seek compensation in the...
37-C-A-2021 | Decision | 2021-05-11