Service standard: Air Service Licences Issued
Air Service Licences Issued
The Canada Transportation Agency (CTA) is the aeronautical authority for Canada that issues licences to operate publicly available air services. The CTA issues licences to operate domestic air services to Canadian applicants. It also issues licences to operate scheduled and non-scheduled international services to and from Canada. Further details on the service can be found in the licence application guides for Canadian applicants and for non-Canadian applicants.
The CTA issues the following licences:
- Domestic: Licence to Canadian carriers who operate a service within Canada.
- Non-Scheduled international: Licence to Canadian carriers to operate charter flights between Canada and any other country; licence to foreign carriers to operate charter flights between Canada and their own country.
- Scheduled international: Licence to Canadian carriers to operate scheduled flights between Canada and any other country; licence to foreign carriers to operate scheduled flights between Canada and their own country.
This service is a medium to high volume regulatory transaction.
Issue air service licences within seven working days of receiving all required documentation demonstrating compliance with the licence requirements.
Operational performance target
Meet CTA service standard for at least 85% of licence applications.
Operational performance results
The service standard was met 95% of the time for the period of April 1, 2018 to March 31, 2019.