Standard for Air Service Licences 2017-2018
The Agency will generally issue air service licences within 7 business days of receiving all required documentation demonstrating compliance with the licence requirements.
The target for achieving this service standard is set at 85 percent.
|Service standard for the issuance of air service licences||Target||Number of applications||2017-2018|
|within 7 business days||85%||71||93%|
In April 2014, the Agency implemented this improved service standard, replacing the previous standard of issuance within 14 calendar days. In 2016/2017, the Agency issued 90% of 98 licences within the established service standard.
Applying for a licence
The application guides can be found at:
If you have any questions, you may contact the Manager, Licensing and Charters.
If service expectations are not met, you may contact the Manager,Licensing and Charters.