Swoop Inc.

Contravention

  1. On or about the 7th day of July, 2019, at or near the Fort Lauderdale International Airport (KFLL), during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its International / Transborder Tariff thereby violating subsection 110(4) of the Air Transportation Regulations. .
  2. On or about the 7th day of July, 2019, at or near the Fort Lauderdale International Airport (KFLL), during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its International / Transborder Tariff thereby violating subsection 110(4) of the Air Transportation Regulations.
  3. On or about the 4th day of July, 2019, at or near the Hamilton International Airport (CYHM), during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its International / Transborder Tariff thereby violating subsection 110(4) of the Air Transportation Regulations.
  4. On or about 7th day of July, 2019, at or near the Winnipeg James Armstrong Richardson International Airport (CYWG), Swoop failed to re-route the passenger in the same class of service to the destination named on the ticket (Edmonton International Airport - CYEG), or applicable portion thereof, on the transportation services of another transportation provider within a reasonable amount of time without requiring additional payment from the passenger contrary to rule 90(C) 2.(c) of its domestic tariff thereby violating subsection 67(3) of the Canada Transportation Act.
  5. On or about the 7th day of July, 2019, at or near the Winnipeg James Armstrong Richardson International Airport (CYWG), Swoop during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its domestic Tariff thereby violating subsection 67(3) of the Canada Transportation Act.
  6. On or about the 7th day of July, 2019, at or near the Winnipeg James Armstrong Richardson International Airport (CYWG), Swoop during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its domestic Tariff thereby violating subsection 67(3) of the Canada Transportation Act.
  7. On or about the 7th day of July, 2019, at or near the Edmonton International Airport (CYEG), Swoop during a schedule irregularity within Swoop's control, Swoop did not present the passenger with the four options set out in rule 90(C) 2. of its domestic Tariff thereby violating subsection 67(3) of the Canada Transportation Act.

Date of Issuance

Wednesday, December 18, 2019

Penalty

Monetary penalty
$19,250