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Displaying 21-30 of 202 items.
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
Read the pdf (533 KB) Table of contents Introduction Overview Proposed regulatory changes Your feedback and how to submit it How the CTA uses your views Annex A: Rebooking and refunds in APPR 2019 Related content...
Publication | 2023-07-11
Guidelines for Coasting Trade Licence Applications
Read the pdf (447 KB) Part 1 – Introduction 1.1 Canadian Transportation Agency Mandate Coasting trade refers to any commercial marine activity within Canadian waters. The Coasting Trade Act (the Act) supports Canadian marine interests by reserving the coasting trade of Canada to Canadian...
Publication | 2023-06-29
Accessible Transportation Complaints: A Guide
Watch the ASL videos Introduction ASL version of Introduction Continue to the next video: Accessible transportation mandate   This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a...
Publication | 2023-05-05
Departmental Plan 2023-2024
Read the pdf (651 KB) Message from the Chair and Chief Executive Officer The last few years have seen the Canadian Transportation Agency (CTA) expanding the regulatory framework for which it is responsible, particularly with respect to air passenger protection and accessibility of the...
Publication | 2023-03-09
Quarterly Financial Report For the quarter ended December 31, 2022
Management Statement for the Quarter Ending December 31, 2022 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2023-03-01
Flight Delays and Cancellations: A Guide
Read the pdf (507 KB) Air Passenger Protection Know your rights How to file a complaint 1. Introduction This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
Financial Statements for the period ended March 31, 2022
Statement of Management Responsibility Including Internal Control Over Financial Reporting Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2022, and all information contained in these financial statements rests with the...
Publication | 2022-12-30
Accessibility Plan 2023-2025
Read the pdf (474 KB) Watch the ASL video 1. Plain Language Summary of the Plan ASL version of Plain Language Summary of the Plan This is an American Sign Language (ASL) video with no audio End of ASL video - Accessibility Plan 2023-2025...
Publication | 2022-12-23
Summary of the evidence received by the Agency on Emotional Support Animals in 2019
Read the pdf (582 KB) Related content An Expert Report Regarding the Carriage of Emotional Support Animals On Board Transportation Equipment Introduction The Accessible Transportation for Persons with Disabilities Regulations (ATPDR) – which came into effect on...
Publication | 2022-12-07
Departmental Results Report 2021-2022
Read the pdf (532 KB) Message from the Chair and Chief Executive Officer In many respects, 2021–2022 has been a year of transition for the Canadian Transportation Agency (Agency). The last few years have seen the Agency strengthening the regulatory framework for which it is responsible,...
Publication | 2022-12-02

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