Air Canada
Contravention
(1) On or about January 16, 2023, Air Canada failed to provide a temporary replacement mobility aid that met the mobility needs of a person with a disability (2RITEM), who did not retain their mobility aid during flight AC92 and it was not made available to the person at their arrival at Santiago Airport, Chile (SCL). Therefore Air Canada's failure contravenes subsection 61(a) of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR).
Date of Issuance
Tuesday, August 15, 2023
Penalty
Monetary penalty
$50,000