Delta Air Lines, Inc.
Contravention
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing Delta Air Lines, Inc. has committed 7 violations of failing to make available, in simple, clear and concise language, on a document on which the itinerary of passengers (H2ULQ2), (G9XWX9), (HURS77), (HOYVLO), (GTK99D) appear, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations, thereby contravening subsection 5(2) of the Air Passenger Protection Regulations (APPR).
These contraventions occurred between on or about August 5, 2022 and December 27, 2022.
(B) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing Delta Air Lines, Inc. has committed 7 violations of failing to provide, in simple, clear and concise language, on a document on which the itinerary of passengers (H2ULQ2), (G9XWX9), (HURS77), (HOYVLO), (GTK99D) appear, information on the treatment of passengers and minimum compensation owed by the carrier and the recourse against the carrier available to passengers, including their recourse to the Agency, thereby contravening subsection 5(3) of the Air Passenger Protection Regulations (APPR).
These contraventions occurred between on or about August 5, 2022 and December 27, 2022.
(C) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing Delta Air Lines, Inc. has committed 7 violations of failing to make available the prescribed notice pursuant to subsection 5(5) of the Air Passenger Protection Regulations, on a document on which the itinerary of passengers (H2ULQ2), (G9XWX9), (HURS77), (HOYVLO), (GTK99D) appear, thereby contravening that subsection of the Air Passenger Protection Regulations (APPR).
These contraventions occurred between on or about August 5, 2022 and December 27, 2022.