Agency site
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The Agency monitors rail performance and service issues using publicly available data.
This includes:
CN rail volumes and CPKC rail volumes.
Volume variance across Canada, the US, and Mexico.
Grain service and volume data through the Grain Monitoring Program (GMP) reports.
Additional...
Web page | 2023-12-21
These are the completed maximum revenue entitlement (MRE) statistics for CN and CPKC since the introduction of the program in 2000-01. For current information, see Agency decisions related to the maximum revenue entitlement.
To learn how the maximum revenue entitlement is calculated, see The...
Web page | 2023-12-21
Types of dispute resolution services
The CTA can resolve disputes that arise between federal railway companies and their clients and neighbours.
Facilitation
An Agency officer assesses the issue and leads an informal exchange between the parties, usually by...
Web page | 2023-09-30
Are you in a dispute over a railway crossing? If you cannot work it out directly with the other party, the CTA can help. We resolve crossing disputes involving:
Landowners who cannot agree with a railway company about building or maintaining, private crossings (including "farm crossings"). We...
Web page | 2023-09-15
Shippers have a right to access railway services in Canada under the Canada Transportation Act. This right is the Common Carrier Obligation and is a defining principle of Canadian freight rail service.
We support shippers by:
monitoring railway company level of services,
providing assistance...
Web page | 2023-01-23