Publications
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This report covers the 2019 to 2020 fiscal year. A fiscal year runs from April 1 to March 31.
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Service standards for Air...
2020-07-21 | Performance Measurement
Alternate format available
PDF - Audio
1. Purpose
This guide explains the requirements in the Accessible...
2020-06-30 | Guides
Alternate format available
PDF - Audio
1. Purpose
This guide provides best practices for transportation service...
2020-06-30 | Guides
Introduction
The Access to Information Act (ATIA) was proclaimed on July 1, 1983. It grants all Canadian citizens and permanent residents the...
2020-05-06 |
Introduction
The Privacy Act (PA), proclaimed in 1983, protects the privacy of individuals who are Canadian citizens or permanent residents with respect...
2020-05-06 |
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains the obligations of terminal...
2020-05-01 | Guides
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains the obligations of transportation...
2020-05-01 | Guides
Alternate formats available
PDF - Audio - ASL - LSQ
1.Purpose
This guide explains what assistance the Accessible...
2020-05-01 | Guides
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains requirements for on-board...
2020-05-01 | Guides
Alternate formats available
PDF - Audio - ASL - LSQ
1. Purpose
This guide explains the obligations of transportation...
2020-05-01 | Guides