Publications

Displaying 31 - 40 of 245 publications
As required by the Treasury Board Directive on Travel, Hospitality, Conference and Event Expenditures, this report provides information on the total...
Table of Contents Message from the Chair and Chief Executive Officer Section I: Organizational Expenditure Overview Section II: Analysis of Programs...
Introduction On June 22, 2007, Parliament enacted amendments to the Canada Transportation Act (the CTA) which came into force the same day. The...
2016-10-03 | Guidelines
The majority of air travellers have problem-free flights. If difficulties do arise, you should first contact your carrier in writing as the vast majority...
2016-09-26 | Fly Smart
Introduction to Info Source Info Source: Sources of Federal Government and Employee Information provides information about the functions,...
2016-09-19 | Resource Tool
Executive Summary This report details the key findings and conclusions which follow from the 2015-2016 client satisfaction research among clients of the...
Erratum Date: October 19, 2016 Location: Statement of Authorities (unaudited), fiscal year 2015-2016. ...
Table of Contents Part 1 – Introduction Part 2 – The Mediation Process Part 3 – Role of the Parties and the Mediator, and Keys to Success Part 4...
2016-08-26 | Resource Tool
Getting started Overview Issues eligible for arbitration How to apply Eligibility of submissions Objections Scenarios where...
2016-07-18 | Guidelines
Note The Agency is reviewing guidance materials as part of its Regulatory Modernization Initiative. As a result, the rates in the Guide to Railway...
2016-07-08 | Guides