Publications

Displaying 31 - 40 of 249 publications
Management Statement for the Quarter Ending December 31, 2020 1. Introduction This quarterly financial report has been prepared by management as...
Future-Oriented Statement of Operations (Unaudited) For the year ending March 31   Forecast Results 2020- 21 Planned Results 2021- 22 Expenses...
Alternate formats available PDF - Audio - ASL - LSQ Introduction ASL version of this chapter  ...
2021-02-11 | Resource Tool
Alternate format available PDF Message From the Chair and Chief Executive Officer The 2020-21 reporting year that is...
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the...
2021-01-22 | Guides
1. Introduction This guide explains the steps airlines operating to, from and within Canada must take to help seat children under the age of 14 close to...
2021-01-22 | Guides
Read the pdf (446 KB) 1. Purpose This is a guide explaining the types of flights to which the Air Passenger Protection...
2021-01-22 | Guides
Airport congestion and flight issues What passengers need to know about delays, cancellations and missing baggage Read the pdf (392 KB...
2021-01-22 | Guides