Enforcement actions taken by the CTA’s enforcement officers
Statistics
| 2024-2025 (year to date) | 2023-2024 | 2022-2023 | 2021-2022 | 2020-2021 | |
|---|---|---|---|---|---|
| Notice of Violation – with Administrative Monetary PenaltyNote 1 | 10 | 75 | 33 | 11 | 6 |
| Notice of Violation – with Warning Note 2 | 0 | 0 | 0 | 0 | 2 |
| Total number of violationsNote 1 | 17 | 642 | 643 | 831 | 23 |
| Cautionary Notice | 9 | 185 | 9 | 56 | 49 |
| Total number of potential violations found in Cautionary Notices above | 64 | 1409 | 16 | 265 | 162 |
| Total amount of Administrative Monetary Penalties Note 1 | $314,500 | $1,343,930 | $725,380 | $253,975 | $54,500 |
List of enforcement actions
This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions.
Consistent with statutory provisions and best practices, the Agency undertakes to publish on its website the results of its formal enforcement actions at the time of the issuance of a Notice of Violation. More detailed information can be found in the CTA's Compliance and Enforcement Policy.
| Regulated entity | Contravention | Date of Issuance | Penalty |
|---|---|---|---|
| Carlson Wagonlit Travel (cwtvacations.ca) |
On or about June 3, 2014, Carlson Wagonlit Travel violated:
|
2014-06-04 |
Monetary penalty $2,500 |
| Suvara Travels Canada Inc. (Ticketpilot.ca) |
Results of a compliance verification indicate that Suvara Travels Canada Inc. is in contravention of paragraphs 135.8(1)(b), 135.8(1)(d), 135.8(1)(e), subsections 135.8(2) and 135.8(3) of the Air Transportation Regulations. This compliance verification relates to an advertisement published on the Web site Ticketpilot.ca and an online booking system found on the Website Ticketpilot.ca. |
2014-05-23 | Formal warning |
| Short Hills Aviation Services Inc. |
Between June 17 and August 15, 2013, Short Hills Aviation Services Inc. operated an air service to and from various destinations in Canada and the USA, using different registered aircraft, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act. |
2014-05-08 |
Monetary penalty $27,000 |
| Aviation West Charters Inc. |
Between June 27, 2013 and January 10, 2014, Aviation West Charters Inc. operated an air service to and from various destinations in Canada and the USA, using different registered aircraft, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act. |
2014-05-06 |
Monetary penalty $21,000 |
| 734758 Ontario Ltd. (flightnetwork.com) |
Results of a compliance verification indicate that 734758 Ontario Ltd is in contravention of section 135.92 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site flightnetwork.com. |
2014-05-06 | Formal warning |
| 734758 Ontario Ltd. (flightnetwork.com) |
On or about May 5, 2014, 734758 Ontario Ltd. violated:
|
2014-05-06 |
Monetary penalty $1,250 |
| Travel Superstore Inc. (tripcentral.ca) |
On or about April 29, 2014, Travel Superstore Inc. violated section 135.91 of the Air Transportation Regulations by setting out an air transportation charge as if it were a third party charge on the booking system found on the website tripcentral.ca. |
2014-05-06 |
Monetary penalty $1,250 |
| RSH Travel Inc. (cheapoair.ca) |
Results of a compliance verification indicate that RSH Travel Inc. is in contravention of section 135.92 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site cheapoair.ca. |
2014-04-16 | Formal warning |
| Air Saint-Laurent Inc. |
On May 3, 2013, Air Saint-Laurent Inc operated an air service between Montréal (Québec), Montebello (Québec) and Montréal (Québec), using various aircraft bearing registration of and operated by Québec Hélicoptères Inc., to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act. |
2014-04-15 |
Monetary penalty $30,000 |
| 2340282 Ontario Inc. (flighthub.com) |
Results of a compliance verification indicate that 2340282 Ontario Inc. is in contravention of paragraph 135.8(1)(d), subsection 135.8(2) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site flighthub.com (Canadian edition). |
2014-04-10 | Formal warning |