Enforcement actions taken by the CTA’s enforcement officers
Statistics
| 2024-2025 (year to date) | 2023-2024 | 2022-2023 | 2021-2022 | 2020-2021 | |
|---|---|---|---|---|---|
| Notice of Violation - with Administrative Monetary PenaltyNote 1 | 3 | 75 | 33 | 11 | 6 |
| Notice of Violation – with Warning Note 2 | 0 | 0 | 0 | 0 | 2 |
| Total number of violationsNote 1 | 4 | 642 | 643 | 831 | 23 |
| Cautionary Notice | 3 | 185 | 9 | 56 | 49 |
| Total number of potential violations found in Cautionary Notices above | 27 | 1409 | 16 | 265 | 162 |
| Total amount of Administrative Monetary Penalties Note 1 | $100,000 | $1,343,930 | $725,380 | $253,975 | $54,500 |
List of enforcement actions
This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions.
Consistent with statutory provisions and best practices, the Agency undertakes to publish on its website the results of its formal enforcement actions at the time of the issuance of a Notice of Violation. More detailed information can be found in the CTA's Compliance and Enforcement Policy.
| Regulated entity | Contravention | Date of Issuance | Penalty |
|---|---|---|---|
| RSH Travel Inc. (cheapoair.ca) |
Results of a compliance verification indicate that RSH Travel Inc. is in contravention of section 135.92 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site cheapoair.ca. |
2014-04-16 | Formal warning |
| Air Saint-Laurent Inc. |
On May 3, 2013, Air Saint-Laurent Inc operated an air service between Montréal (Québec), Montebello (Québec) and Montréal (Québec), using various aircraft bearing registration of and operated by Québec Hélicoptères Inc., to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act. |
2014-04-15 |
Monetary penalty $30,000 |
| Sunwing Vacations Inc. |
Between April 3 and April 7, 2014 Sunwing Vacations Inc. violated:
|
2014-04-10 |
Monetary penalty $25,000 |
| Air Canada |
On or about April 8, 2014, Air Canada violated paragraph 135.8(1)(b) of the Air Transportation Regulations by advertising an air service on the website ca.msn.com and not setting out the point of origin and whether the air service is one-way or return. |
2014-04-10 |
Monetary penalty $5,000 |
| 2340282 Ontario Inc. (flighthub.com) |
Results of a compliance verification indicate that 2340282 Ontario Inc. is in contravention of paragraph 135.8(1)(d), subsection 135.8(2) and section 135.91 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site flighthub.com (Canadian edition). |
2014-04-10 | Formal warning |
| Expedia Canada Corporation |
Results of a compliance verification indicate that Expedia Canada Corporation is in contravention of section 135.92 of the Air Transportation Regulations. This compliance verification relates to the online booking system found on the Web site Expedia.ca. |
2014-03-27 | Formal warning |
| British Airways Plc |
Between March 11 and March 13, 2014, British Airways Plc violated subsection 129(1) of the Air Transportation Regulations in that it has not filed with the Agency an appropriate tariff replacing the tariff disallowed in Decision No. 10-C-A-2014. |
2014-03-14 |
Monetary penalty $15,000 |
| Aviation West Charters, Inc. |
Results of an investigation indicate that Aviation West Charters, Inc. contravened section 59 of the Canada Transportation Act in that it publicly offered for sale an air service without holding an Agency licence in respect of that service. |
2014-03-13 | Formal warning |
| British Airways Plc |
Results of an investigation indicate that British Airways Plc is in contravention of subsection 129(1) of the Air Transportation Regulations by not amending their tariff as per Decision No. 10-C-A-2014. |
2014-03-10 | Formal warning |
| Discovery Air International |
On or about May 17, 2013, Discovery Air International operated an air service between Calgary, Alberta, Canada and Kalispell, Montana, USA using an aircraft bearing registration C-GTWL, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act. On or about May 20, 2013, Discovery Air International operated an air service between Kalispell, Montana and Calgary, Alberta using an aircraft bearing registration C-GTWL, to transport passengers without holding a licence issued in respect of that service, thereby violating paragraph 57(a) of the Canada Transportation Act. |
2014-02-27 |
Monetary penalty $10,000 |